Inside LVMH

English C1

Management of  Fashion and Luxury Companies

Hello! I’m Kai, and I am a Sales Advisor at Celine, where I get to combine my passion for fashion with helping others look and feel their best.

My Journey:

With over 2 years of experience in the fashion industry, I’ve honed my skills in curating stylish and versatile wardrobes. I believe that the right outfit can empower and boost confidence, and I’m here to make that happen for you.

What I Do:

As a Sales Advisor, I work closely with clients to understand their unique style preferences, lifestyle, and fashion goals. My mission is to offer personalized guidance and curated fashion solutions that align perfectly with their individual tastes and needs.

Ulrichsgymnasium Norden

•Delivering exceptional customer service to enhance client experience
•Building and maintaining strong client relationships through personalized consultations
•Providing expert advice on styling, outfit coordination, and trend updates
•Assisting clients in selecting accessories that complement their style and needs
•Handling sales transactions, processing payments, and managing returns efficiently
•Staying informed about Celine’s product offerings and upcoming collections
•Conducting follow-up communication with clients to ensure satisfaction and encourage repeat business

Sales Advisor

•Providing personalized fashion advice to clients  
•Staying up-to-date with the latest fashion trends
•Assisting clients in selecting clothing
•Creating stylish outfit combinations for various occasions, such as work, parties, or casual outings.
•Offering guidance on color coordination and wardrobe planning.
•Helping clients build a versatile and functional wardrobe.
•Recommending clothing alterations or tailoring services when necessary.
•Keeping track of clients’ fashion preferences and maintaining client profiles.
•Sourcing and suggesting new fashion items for clients to explore.
•Providing excellent customer service and building long-term client relationships.
•Assisting with shopping trips, both in-store and online, and accompanying clients if needed.

Style Advisor

• Ensuring high levels of customer satisfaction through excellent sales service.
• Processing cash and card payments.
• Handling product returns and payment refund requests.
• Maintaining outstanding store condition and visual merchandising standards.
• Maintaining a fully stocked store.
• Recommending and displaying items that match customer needs.
• Managing point-of-sale processes.
• Actively involving in the receiving of new shipments.
• Keeping up to date with product information.
• Accurately describing product features and benefits.
• Following all company's policies and procedures.

Sales Assistant

Kai Burian

English

Native or bilingual proficiency

German

French

Limited working proficiency

Swedish

Elementary proficiency

Programming

Social Media

Networking

Troubleshooting

Strategy

Communication

Sales

Coaching

Understanding of the luxury market, trend aware

Product knowledge

Brand Knowledge

Negotiation

Leadership

Digital Marketing

customer service

Public speaking

Art and Design

Visual merchandising

Teamwork

Motivation

Outreach

Image Editing

instruction

Outfitting

Trend Forecasting

Styling Advice

Fashion Styling

Wardrobe Curation

Image Consulting

Personal Shopping

Conflict Resolution

Empathetic

Problem Solving

Time management

Interpersonal Skills

creativity

Organization

flexibility

Team work

collaboration

Adaptability

Problem-Solving

Arts & Culture

LGBTQIA+ Rights

Environment

Kai Burian

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