Are you a detail-oriented individual with a passion for problem-solving and customer service? Are you looking for a dynamic and fast-paced career in the insurance industry? Look no further than Progressive's Auto Damage Adjuster position. As an Auto Damage Adjuster, you will be responsible for investigating and evaluating automotive claims, determining coverage and liability, and negotiating settlements with customers and repair facilities. We are seeking candidates with strong communication skills, a background in automotive repair or insurance, and the ability to thrive in a team environment. Join our team and make a difference in the lives of our customers every day.
- Investigate and evaluate automotive claims to determine coverage and liability.
- Negotiate settlements with customers and repair facilities.
- Utilize problem-solving skills to resolve complex issues and provide exceptional customer service.
- Maintain a high level of attention to detail to accurately assess damages and determine appropriate payouts.
- Communicate effectively with customers, repair facilities, and other team members.
- Collaborate with other adjusters and team members to ensure efficient and timely handling of claims.
- Stay up-to-date on industry best practices and company policies.
- Adhere to all legal and regulatory requirements related to claims handling.
- Use company systems and technology to accurately document and track claim information.
- Provide guidance and support to customers throughout the claims process.
- Maintain a positive and professional attitude when interacting with customers and colleagues.
- Prioritize and manage a high volume of claims while meeting performance goals and deadlines.
- Demonstrate a strong understanding of automotive repair and insurance principles.
- Continuously seek opportunities for process improvement and contribute to a positive team culture.
- Represent the company in a positive manner and uphold its values and mission.
Bachelor's Degree In A Related Field Such As Finance, Business, Or Insurance.
Prior Experience In Auto Damage Appraisal, Preferably With A Reputable Insurance Company.
Strong Knowledge Of Vehicle Repair Processes And Estimating Techniques.
Excellent Analytical And Problem-Solving Skills To Accurately Assess Damage And Determine Appropriate Settlements.
Strong Communication And Negotiation Skills To Effectively Interact With Customers, Repair Shops, And Other Stakeholders.
Automotive
Communication
Time Management
Attention to detail
Negotiation
customer service
Risk assessment
Problem-Solving
Insurance Knowledge
Claim Processing
Vehicle Inspection
Estimating Repairs
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Auto Damage Adjuster in Austin, TX, USA is between $48,000 and $75,000 per year. This may vary depending on factors such as experience, education, and the specific company or organization the individual is working for.
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The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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