Progressive is seeking a highly motivated and skilled Auto Damage Adjuster to join our team. In this role, you will play a crucial role in ensuring that our customers receive fair and accurate damage assessments and settlements for their vehicles. As an Auto Damage Adjuster, you will have the opportunity to use your strong analytical and communication skills to investigate, evaluate, and negotiate claims with efficiency and empathy. We are looking for a candidate who is passionate about helping others, has a keen eye for detail, and thrives in a dynamic and fast-paced environment. If this sounds like you, we encourage you to apply for this exciting opportunity!
- Conduct thorough and accurate investigations into vehicle damage claims.
- Evaluate and analyze evidence and documentation to determine the extent of damage and liability.
- Communicate with customers, repair shops, and other involved parties to gather information and provide updates on the status of claims.
- Negotiate settlements with customers, repair shops, and other third-party vendors.
- Utilize strong analytical skills to review and interpret data to make fair and accurate claim assessments.
- Follow company procedures and policies to ensure compliance with regulatory standards.
- Provide outstanding customer service by addressing customer inquiries and concerns in a timely and professional manner.
- Maintain organized and detailed records of claims and related information.
- Collaborate with team members and other departments to resolve complex or escalated claims.
- Stay up-to-date with industry trends and best practices in order to improve claim handling processes.
- Adhere to company guidelines and regulations to ensure ethical and fair claim handling practices.
- Continuously strive to meet or exceed individual and team performance goals.
- Represent the company in a professional and positive manner at all times.
- Maintain a positive and empathetic attitude when dealing with customers who may be experiencing stress or frustration.
- Participate in training and development programs to enhance skills and knowledge in the field of auto damage adjusting.
Bachelor's Degree In A Related Field, Such As Insurance, Business, Or Finance
At Least 1-2 Years Of Experience In The Insurance Industry, Preferably In Auto Claims
Knowledge Of Insurance Policies, Coverage, And Procedures Related To Auto Damage Claims
Strong Communication And Negotiation Skills To Effectively Handle Interactions With Customers, Repair Shops, And Other Parties Involved In The Claim Process
Ability To Analyze And Interpret Data, As Well As Make Sound Decisions Based On Insurance Policies And Regulations.
Time Management
Attention to detail
Negotiation
customer service
Claims Processing
Insurance Claims
Problem-Solving
Estimation
Damage
Accident Investigation
Collision repair
Vehicle Assessment
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Auto Damage Adjuster in McAllen, TX, USA is $43,000 - $65,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties.
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The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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