Progressive

Auto Damage Adjuster

Progressive

McAllen, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Progressive is seeking a highly motivated and skilled Auto Damage Adjuster to join our team. In this role, you will play a crucial role in ensuring that our customers receive fair and accurate damage assessments and settlements for their vehicles. As an Auto Damage Adjuster, you will have the opportunity to use your strong analytical and communication skills to investigate, evaluate, and negotiate claims with efficiency and empathy. We are looking for a candidate who is passionate about helping others, has a keen eye for detail, and thrives in a dynamic and fast-paced environment. If this sounds like you, we encourage you to apply for this exciting opportunity!

  1. Conduct thorough and accurate investigations into vehicle damage claims.
  2. Evaluate and analyze evidence and documentation to determine the extent of damage and liability.
  3. Communicate with customers, repair shops, and other involved parties to gather information and provide updates on the status of claims.
  4. Negotiate settlements with customers, repair shops, and other third-party vendors.
  5. Utilize strong analytical skills to review and interpret data to make fair and accurate claim assessments.
  6. Follow company procedures and policies to ensure compliance with regulatory standards.
  7. Provide outstanding customer service by addressing customer inquiries and concerns in a timely and professional manner.
  8. Maintain organized and detailed records of claims and related information.
  9. Collaborate with team members and other departments to resolve complex or escalated claims.
  10. Stay up-to-date with industry trends and best practices in order to improve claim handling processes.
  11. Adhere to company guidelines and regulations to ensure ethical and fair claim handling practices.
  12. Continuously strive to meet or exceed individual and team performance goals.
  13. Represent the company in a professional and positive manner at all times.
  14. Maintain a positive and empathetic attitude when dealing with customers who may be experiencing stress or frustration.
  15. Participate in training and development programs to enhance skills and knowledge in the field of auto damage adjusting.
Where is this job?
This job is located at McAllen, TX, USA
Job Qualifications
  • Bachelor's Degree In A Related Field, Such As Insurance, Business, Or Finance

  • At Least 1-2 Years Of Experience In The Insurance Industry, Preferably In Auto Claims

  • Knowledge Of Insurance Policies, Coverage, And Procedures Related To Auto Damage Claims

  • Strong Communication And Negotiation Skills To Effectively Handle Interactions With Customers, Repair Shops, And Other Parties Involved In The Claim Process

  • Ability To Analyze And Interpret Data, As Well As Make Sound Decisions Based On Insurance Policies And Regulations.

Required Skills
  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Claims Processing

  • Insurance Claims

  • Problem-Solving

  • Estimation

  • Damage

  • Accident Investigation

  • Collision repair

  • Vehicle Assessment

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Auto Damage Adjuster in McAllen, TX, USA is $43,000 - $65,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeMay 22nd, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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