Welcome to Progressive! We are a leading insurance company that prides ourselves on providing exceptional service to our customers. As an Auto Damage Adjuster, you will play a crucial role in our organization by evaluating and resolving auto damage claims. We are looking for a detail-oriented and customer-focused individual to join our team. If you have a passion for helping others and a background in auto damage assessment, we would love to hear from you. Join us and be a part of our dynamic and innovative team!
- Conduct thorough and accurate assessments of auto damage claims.
- Communicate with customers to gather information and provide updates on claim progress.
- Collaborate with repair shops and other relevant parties to determine appropriate repair solutions.
- Determine coverage and liability for each claim, adhering to company policies and procedures.
- Negotiate and settle claims within authorized limits.
- Maintain accurate records and documentation for each claim.
- Provide exceptional customer service by addressing and resolving customer inquiries and concerns.
- Stay up-to-date on industry trends and company policies to make informed decisions.
- Utilize company technology and software to process claims efficiently.
- Maintain confidentiality of sensitive customer information.
- Work collaboratively with team members to ensure timely resolution of claims.
- Adhere to all legal and regulatory guidelines related to auto damage claims.
- Continuously seek opportunities to improve processes and procedures for maximum efficiency.
- Attend ongoing training and development programs to enhance skills and knowledge.
- Represent the company in a professional manner at all times.
Excellent Communication And Customer Service Skills
Bachelor's Degree In A Related Field Or Equivalent Work Experience
Strong Knowledge Of Auto Repair And Estimating Procedures
Experience In Handling Auto Damage Claims, Preferably With A Large Insurance Company
Proficient In Using Computer Software For Estimating And Claims Processing, Such As Ccc One Or Audatex
Communication
Time Management
Negotiation skills
Attention to detail
Problem Solving
customer service
Analytical Thinking
Claims Processing
Vehicle evaluation
Insurance Regulations
Collision repair
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Auto Damage Adjuster in Miami, FL, USA is $37,000 - $65,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company or organization. Additionally, bonuses and benefits may also be included in the total compensation package.
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The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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