Are you a detail-oriented problem solver with a passion for helping others? Do you thrive in a fast-paced environment and enjoy using your analytical skills to make informed decisions? If so, Progressive's Auto Damage Adjuster position may be the perfect fit for you!As an Auto Damage Adjuster at Progressive, you will play a critical role in our customers' journey to recovery after an accident. You will be responsible for assessing vehicle damage, determining coverage, and negotiating settlement amounts with repair shops and customers. This position requires strong communication skills, a solid understanding of insurance policies and procedures, and the ability to effectively manage a high-volume workload.If you are a highly motivated individual who is looking for a rewarding career with room for growth, we encourage you to apply for our Auto Damage Adjuster position at Progressive. Join our team and make a difference in the lives of our customers every day!
- Assess and evaluate vehicle damage accurately and efficiently.
- Determine coverage and negotiate settlement amounts with repair shops and customers.
- Communicate effectively with customers, colleagues, and other stakeholders.
- Understand and follow insurance policies and procedures.
- Manage a high-volume workload while maintaining attention to detail and accuracy.
- Provide excellent customer service and demonstrate empathy and understanding towards customers' needs.
- Use analytical skills to make informed decisions and solve problems.
- Keep up-to-date with industry trends and changes in insurance policies and regulations.
- Collaborate with team members to ensure timely and efficient resolution of claims.
- Maintain accurate and detailed documentation of claim files.
- Adhere to company guidelines and ethical standards.
- Demonstrate a strong work ethic and commitment to achieving team goals.
- Seek opportunities for personal and professional development.
- Uphold the company's values and represent the brand positively.
- Continuously strive to improve processes and procedures for increased efficiency and customer satisfaction.
Strong Knowledge Of Automobile Repair And Industry Standards: As An Auto Damage Adjuster At Progressive, It Is Important To Have A Deep Understanding Of Automobile Repair Processes And Industry Standards In Order To Accurately Assess And Determine The Extent Of Damage To A Vehicle.
Excellent Communication And Negotiation Skills: In This Role, Effective Communication And Negotiation Skills Are Essential To Interact With Customers, Repair Shops, And Other Stakeholders To Settle Claims In A Timely And Fair Manner.
Proficient In Using Damage Estimating Software: Progressive Utilizes Various Damage Estimating Software, Such As Ccc One And Mitchell, To Determine The Cost Of Repairs. Therefore, Proficiency In Using These Software Programs Is A Must For This Role.
Ability To Work Independently And In A Team Environment: As An Auto Damage Adjuster, You Will Often Work Independently In The Field But Also Collaborate With Colleagues And Other Departments Within The Company. The Ability To Work Well Both Independently And In A Team Setting Is Crucial For Success In This Role.
Strong Analytical And Problem-Solving Skills: Assessing The Extent Of Damage To A Vehicle And Determining The Appropriate Course Of Action Requires Strong Analytical And Problem-Solving Skills. This Includes The Ability To Gather And Analyze Information, Make Sound Decisions, And Adapt To Changing Situations.
Communication Skills
Time Management
Attention to detail
Negotiation
Conflict Resolution
customer service
Analytical Thinking
Decision Making
Claims handling
Insurance Knowledge
Vehicle Assessment
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Auto Damage Adjuster in Sacramento, CA, USA is between $50,000 - $70,000 per year. This may vary depending on the specific company, experience level, and other factors.
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The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.
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