Auto Damage Claims Adjuster - Catastrophe

Are you a detail-oriented individual with a passion for helping others in times of need? Do you have a background in insurance claims and a strong understanding of auto damage? If so, Progressive may have the perfect opportunity for you as an Auto Damage Claims Adjuster - Catastrophe. In this role, you will play a crucial role in providing exceptional customer service and efficient claims handling for our customers who have experienced catastrophic auto damage. We are seeking a highly organized and empathetic individual with a proven track record of success in the insurance industry. If you are ready to join a dynamic team and make a positive impact in the lives of our customers, we encourage you to apply for this position.

1. Conduct thorough investigations of auto damage claims and determine coverage and liability.
2. Work closely with customers, providing timely and compassionate communication throughout the claims process.
3. Utilize knowledge of insurance policies and procedures to accurately assess and process claims.
4. Analyze damages and negotiate settlements with customers, repair shops, and other parties involved.
5. Maintain accurate and detailed records of claims, including documentation of all activities and decisions made.
6. Collaborate with team members and other departments to ensure efficient and effective claims handling.
7. Stay up-to-date on industry trends and best practices to continually improve claims handling processes.
8. Adhere to company policies and procedures, as well as state and federal regulations.
9. Provide exceptional customer service by addressing any concerns or questions promptly and professionally.
10. Identify and escalate potential fraud or suspicious activity to the appropriate department.
11. Attend training and development programs to enhance knowledge and skills.
12. Meet individual and team performance goals, including productivity, accuracy, and customer satisfaction metrics.
13. Assist with special projects and initiatives as assigned by management.
14. Maintain confidentiality and handle sensitive information with discretion.
15. Represent the company in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Auto Damage Claims Adjuster - Catastrophe in Milwaukee, WI, USA is $60,000-$80,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties and responsibilities. Some companies may also offer additional benefits and bonuses. It is best to research specific job postings and companies for more accurate salary information.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.