Progressive

Auto Damage Claims Adjuster - Catastrophe

Progressive

Atlanta, GA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a problem solver with a passion for helping others? Do you have a strong attention to detail and the ability to work in high-pressure situations? If so, Progressive's Auto Damage Claims Adjuster - Catastrophe position may be the perfect fit for you. As a member of our team, you will play a crucial role in assisting our customers in their time of need after a catastrophic event. We are looking for individuals with experience in auto damage claims and a proven track record of delivering exceptional customer service. If you are ready to join a dynamic and fast-paced environment where no two days are the same, we encourage you to apply today.

  1. Investigate and assess the extent of damage to vehicles after a catastrophic event, such as a natural disaster or severe accident.
  2. Communicate with customers and provide excellent customer service by answering questions, addressing concerns, and keeping them informed throughout the claims process.
  3. Analyze policy coverage and determine liability for the damages sustained.
  4. Utilize problem-solving skills to negotiate and settle claims with customers, repair shops, and other relevant parties.
  5. Document all pertinent information and maintain accurate and organized claim files.
  6. Work efficiently and effectively in a high-pressure, fast-paced environment to meet tight deadlines.
  7. Collaborate with other team members and departments to ensure a seamless customer experience.
  8. Stay up-to-date on industry trends, regulations, and company policies to effectively handle claims.
  9. Follow company guidelines and procedures to ensure compliance with legal and ethical standards.
  10. Continuously strive to improve processes and procedures to increase efficiency and customer satisfaction.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Insurance, Business, Or Finance.

  • Minimum Of 2-3 Years Of Experience In Auto Damage Claims Adjusting, Preferably In A Catastrophe Setting.

  • Strong Knowledge Of Insurance Policies, Coverage Options, And State Regulations.

  • Excellent Communication Skills, Both Written And Verbal, With The Ability To Effectively Negotiate And Settle Claims.

  • Proficiency In Computer Software Programs, Such As Microsoft Office And Claims Management Systems, To Accurately Document And Process Claims.

Required Skills
  • Communication Skills

  • Time Management

  • Negotiation skills

  • Attention to detail

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Damage Assessment

  • Insurance Knowledge

  • Claim Evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Auto Damage Claims Adjuster - Catastrophe in Atlanta, GA, USA is $48,000 to $85,000 per year. However, salaries can vary depending on factors such as experience, education, and the specific company or insurance agency. Additionally, catastrophic events may result in a higher demand for adjusters, potentially leading to higher salary offerings. It is important to research and compare salaries from multiple sources to get a more accurate understanding of the potential salary for this position in a specific location.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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