Progressive

Claims Adjuster - Auto Damage

Progressive

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Progressive! We are a leading insurance company that is dedicated to providing exceptional coverage and service to our customers. As a Claims Adjuster - Auto Damage, you will play a crucial role in helping our customers during difficult times by accurately assessing and handling their auto damage claims. We are looking for a highly motivated and detail-oriented individual who is passionate about helping others and has a strong understanding of auto damage. If you are ready to join a dynamic team and make a positive impact in people's lives, we encourage you to apply for this exciting opportunity!

  1. Accurately assess and handle auto damage claims from customers.
  2. Provide exceptional customer service and support to clients during the claims process.
  3. Conduct thorough investigations to determine the extent of damage and appropriate coverage.
  4. Communicate with customers, insurance agents, and other parties involved in the claim to gather necessary information.
  5. Determine the validity of claims and make decisions on coverage and settlement amounts.
  6. Utilize company policies and procedures to accurately and efficiently process claims.
  7. Maintain accurate and detailed records of all claims and related documentation.
  8. Handle a high volume of claims while maintaining a high level of accuracy and quality.
  9. Collaborate with other team members and departments to ensure timely and effective resolution of claims.
  10. Stay up-to-date on industry trends and changes in auto damage claims processes.
  11. Represent the company in a professional and ethical manner at all times.
  12. Provide feedback and suggestions for process improvements to enhance the customer experience.
  13. Adhere to all company and regulatory compliance policies and procedures.
  14. Continuously strive to meet and exceed performance and productivity goals.
  15. Participate in ongoing training and development opportunities to enhance skills and knowledge.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Insurance, Or Related Field.

  • Minimum Of 2-3 Years Of Experience In The Insurance Industry, Preferably In Auto Damage Claims.

  • Strong Knowledge Of Insurance Policies, Laws, And Regulations Related To Auto Damage Claims.

  • Excellent Communication And Negotiation Skills.

  • Detail-Oriented With The Ability To Analyze And Interpret Complex Data And Make Sound Decisions.

Required Skills
  • Communication Skills

  • Time Management

  • Negotiation skills

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Decision Making

  • Computer proficiency

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster - Auto Damage in Chicago, IL, USA is $48,500 - $66,500 per year. However, this can vary depending on factors such as experience, qualifications, and employer. Some companies may offer higher salaries or additional benefits such as bonuses or commission. It is recommended to research the specific company and their compensation package for a more accurate salary estimate.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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