Progressive

Claims Adjuster - Auto Damage

Progressive

Sacramento, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for a challenging and rewarding career in the insurance industry? Look no further! Progressive is seeking a highly motivated and experienced Claims Adjuster - Auto Damage to join our team. In this role, you will have the opportunity to make a meaningful impact by helping our customers through the claims process and ensuring fair and accurate settlements for auto damage. If you have excellent communication skills, strong attention to detail, and a passion for customer service, we want to hear from you. Join us at Progressive and take the next step in your career!

  1. Process and investigate insurance claims for auto damage accurately and efficiently.
  2. Communicate with customers, agents, and third-party vendors to gather information and provide updates on claim status.
  3. Utilize knowledge of insurance policies and procedures to determine coverage and liability.
  4. Evaluate damages and negotiate settlements in a fair and timely manner.
  5. Document all claim activity in a clear and thorough manner.
  6. Collaborate with other departments and team members to facilitate the claims process.
  7. Stay up-to-date on industry regulations and trends to ensure compliance.
  8. Handle complex and sensitive customer situations with empathy and professionalism.
  9. Maintain a high level of customer service and satisfaction through prompt and effective communication.
  10. Identify and escalate potential fraudulent claims.
  11. Meet or exceed performance metrics and goals.
  12. Continuously seek out ways to improve processes and procedures.
  13. Participate in ongoing training and development to enhance skills and knowledge.
  14. Adhere to company policies and procedures.
  15. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Sacramento, CA, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Insurance, Business, Or Finance.

  • At Least 2-3 Years Of Experience Working As An Auto Damage Claims Adjuster.

  • Strong Knowledge Of Auto Damage Assessment Techniques And Industry Regulations.

  • Excellent Communication And Interpersonal Skills To Effectively Handle Customer Interactions.

  • Ability To Work Independently And Make Critical Decisions In A Fast-Paced And High-Pressure Environment.

Required Skills
  • Communication Skills

  • Time Management

  • Negotiation skills

  • Attention to detail

  • Problem Solving

  • customer service

  • Analytical Thinking

  • Computer proficiency

  • Multi-tasking

  • Accuracy

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster - Auto Damage in Sacramento, CA, USA is $59,000 to $74,000 per year. This can vary depending on the specific company, experience level, and other factors such as bonuses and benefits.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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