Claims Adjuster

Are you a problem solver with a passion for helping others? Do you thrive in a fast-paced, dynamic work environment? Then Progressive's Claims Adjuster position may be the perfect fit for you!As a Claims Adjuster, you will play a vital role in our company by investigating, evaluating, and resolving insurance claims. You will have the opportunity to use your critical thinking skills and empathy to provide exceptional customer service and ensure our customers' claims are handled efficiently and accurately.To be successful in this role, you must possess strong communication and negotiation skills, as well as the ability to handle complex and challenging situations with professionalism and empathy. A background in insurance or a related field is preferred, but not required.If you are ready to join a company that values its employees and provides opportunities for growth and development, then apply for our Claims Adjuster position today!

1. Investigate insurance claims: Conduct thorough investigations of insurance claims to determine coverage and potential liability.
2. Evaluate claims: Utilize critical thinking skills to review evidence, policy information, and other relevant factors to determine the validity and severity of claims.
3. Resolve claims: Use problem-solving skills to negotiate and settle claims in a fair and timely manner, ensuring customer satisfaction and company profitability.
4. Provide exceptional customer service: Communicate with customers and other stakeholders in a professional and empathetic manner, keeping them informed and updated throughout the claims process.
5. Handle complex situations: Remain calm and composed when dealing with challenging situations, such as high-value claims or difficult customers, and use effective communication and negotiation skills to reach a resolution.
6. Maintain accurate records: Keep detailed and accurate records of all claims activities, including investigations, evaluations, and settlements.
7. Collaborate with team members: Work closely with other claims adjusters, as well as underwriters, attorneys, and other stakeholders, to ensure claims are handled efficiently and effectively.
8. Stay up-to-date on policies and regulations: Continuously educate yourself on insurance policies, regulations, and industry trends to ensure compliance and provide accurate information to customers.
9. Adhere to company standards and procedures: Follow company guidelines and procedures to ensure consistent and fair claims handling practices.
10. Seek opportunities for growth and development: Take advantage of training and development opportunities to enhance your skills and knowledge in the insurance industry.
11. Represent the company in a positive manner: Serve as a brand ambassador for the company, promoting a positive image and building strong relationships with customers and stakeholders.

According to JobzMall, the average salary range for a Claims Adjuster in North Charleston, SC, USA is between $43,000 to $64,000 per year. This range may vary based on factors such as experience, education, and the specific company and industry in which the claims adjuster is employed. Some companies may offer additional benefits, such as bonuses or commissions, which can also impact the overall salary range for this role.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.