Welcome to Progressive! We are seeking motivated individuals to join our team as Claims Adjuster Trainees. As a Claims Adjuster Trainee, you will have the opportunity to gain hands-on experience and develop the skills needed to succeed in the insurance industry. We are looking for candidates who are passionate about helping others, have strong communication skills, and are eager to learn and grow in a fast-paced environment. If you are a self-starter with a positive attitude and a desire to make a difference, then we encourage you to apply and explore the exciting career opportunities at Progressive.
- Provide exceptional customer service to clients and assist them with their insurance claims.
- Learn and understand insurance policies and procedures to accurately assess and process claims.
- Communicate effectively with clients, colleagues, and other departments to ensure timely and accurate resolution of claims.
- Participate in training programs and on-the-job learning to develop necessary skills and knowledge for the role.
- Maintain accurate and detailed records of claims, including relevant documentation and data entry.
- Proactively identify and investigate potential fraudulent claims, following company protocols and regulations.
- Collaborate with team members and supervisors to identify areas for improvement and implement solutions.
- Meet performance goals and objectives set by the company, including quality, productivity, and customer satisfaction metrics.
- Stay updated on industry trends and changes in insurance policies and regulations.
- Demonstrate a positive and professional attitude towards clients, colleagues, and company values.
- Adhere to company policies and procedures, including compliance with legal and ethical standards.
- Continuously seek opportunities for personal and professional growth and development within the company.
- Represent the company in a positive manner and maintain a good reputation with clients and industry partners.
Excellent Communication And Interpersonal Skills
Strong Organizational And Time Management Skills
Bachelor's Degree In Finance, Business Administration, Or A Related Field
Ability To Handle High Volume Of Claims And Work In A Fast-Paced Environment
Prior Experience In Customer Service Or Insurance Industry Preferred
Data Entry
Communication
Time Management
Attention to detail
Negotiation
Conflict Resolution
customer service
Analytical Thinking
Organization
Problem-Solving
Adaptability
Multit
Communication
Conflict Resolution
Leadership
Time management
creativity
Organizational skills
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Adjuster Trainee in Chicago, IL, USA is $47,500-$61,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or industry the trainee is working in. Additionally, bonuses and benefits may also be included in the total compensation package.
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The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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