Progressive

Claims Adjuster Trainee

Progressive

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for a career that will challenge and reward you while making a positive impact on people's lives? Look no further. At Progressive, we pride ourselves on being a leader in the insurance industry, providing exceptional customer service and innovative solutions. As a Claims Adjuster Trainee, you will play a crucial role in helping our customers recover from unexpected events, while also developing the skills and knowledge necessary to become a successful Claims Adjuster. We are seeking individuals who are driven, empathetic, and possess excellent communication and problem-solving skills. If you are a motivated and compassionate individual with a passion for helping others, we want to hear from you!

  1. Assess and investigate insurance claims to determine coverage and liability.
  2. Communicate with customers, policyholders, and third parties to gather necessary information and provide updates on claims.
  3. Negotiate and settle claims within designated authority and in accordance with company policies.
  4. Utilize analytical skills to evaluate and determine appropriate coverage and settlement amounts.
  5. Proactively manage a high volume of claims while maintaining accuracy and attention to detail.
  6. Collaborate with team members and other departments to ensure timely and efficient resolution of claims.
  7. Maintain accurate and detailed documentation of claims and related activities.
  8. Adhere to company guidelines and regulations while handling claims.
  9. Keep up-to-date with industry trends and best practices to continuously improve claims handling processes.
  10. Provide exceptional customer service by demonstrating empathy, professionalism, and effective communication.
  11. Participate in training and development programs to enhance knowledge and skills.
  12. Maintain confidentiality and handle sensitive information with discretion.
  13. Handle difficult or complex claims with a high level of professionalism and tact.
  14. Maintain a positive and collaborative attitude while working in a fast-paced and dynamic environment.
  15. Continuously strive to meet and exceed company performance metrics and goals.
  16. Uphold the company's reputation for excellence in customer service and innovative solutions.
  17. Contribute to a positive and inclusive work culture by promoting teamwork and diversity.
  18. Embrace and adapt to changes in processes and procedures.
  19. Represent the company in a professional and ethical manner at all times.
  20. Continuously seek opportunities for personal and professional growth within the company.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills

  • Ability To Work Independently And In A Team Environment

  • Strong Analytical And Problem-Solving Skills

  • Bachelor's Degree In A Relevant Field (E.g. Business, Finance, Or Insurance)

  • Willingness To Obtain Necessary Insurance Adjuster Licenses And Certifications

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Negotiation skills

  • Multitasking

  • Attention to detail

  • customer service

  • Analytical Thinking

  • Risk assessment

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster Trainee in Austin, TX, USA is between $33,000 and $50,000 per year. This can vary depending on the specific company, experience level, and education of the individual. Some companies may offer additional benefits and bonuses as well.

Additional Information
Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeMay 22nd, 2025
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About Progressive

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.

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