Claims Administrative Support Specialist

Join the team at Progressive as a Claims Administrative Support Specialist! In this role, you will be an integral part of our claims team, providing administrative support to ensure the efficient and timely processing of claims. We are looking for a detail-oriented and organized individual with excellent communication skills to join our dynamic and fast-paced environment. If you have a passion for helping others and thrive in a collaborative team setting, we want to hear from you! See below for the required qualifications to be successful in this role.

1. Provide administrative support to the claims team by accurately and efficiently processing claims documents, including data entry, filing, and organizing.
2. Assist with maintaining and updating claims databases and systems to ensure accurate and timely information retrieval.
3. Communicate with internal and external stakeholders to obtain necessary information and documentation for claims processing.
4. Collaborate with team members to ensure all claims are processed within established timelines and standards.
5. Verify and review claims documents for accuracy and completeness, bringing any discrepancies to the attention of the claims adjuster.
6. Assist with the preparation and distribution of claims correspondence and reports.
7. Maintain confidentiality and handle sensitive information in accordance with company policies and procedures.
8. Uphold excellent customer service standards by responding to inquiries and providing timely updates to claimants and other stakeholders.
9. Participate in team meetings and contribute ideas for process improvement and efficiency.
10. Stay updated on industry and company policies and procedures related to claims processing.
11. Demonstrate a high level of professionalism and positive attitude in all interactions with team members and customers.
12. Adhere to company guidelines and regulations to ensure compliance with legal and ethical standards.
13. Complete additional tasks and projects as assigned by the claims supervisor or manager.
14. Maintain a high level of accuracy and attention to detail in all aspects of the job.
15. Continuously seek opportunities for personal and professional development to enhance job performance.

According to JobzMall, the average salary range for a Claims Administrative Support Specialist in Houston, TX, USA is $35,000 to $50,000 per year. This can vary based on factors such as experience, level of education, and specific job duties within the role.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.