Claims Administrative Support Specialist

Are you looking for a dynamic and fast-paced work environment where your contributions make a difference? Look no further than Progressive! We are currently seeking a Claims Administrative Support Specialist to join our team and provide crucial support to our claims department. As a member of our team, you will use your exceptional organizational and administrative skills to help ensure our claims processes run smoothly and efficiently. If you have a passion for helping others, a keen eye for detail, and thrive in a fast-paced environment, we want to hear from you! Read on to learn more about this exciting opportunity and the qualifications we are looking for in our ideal candidate.

1. Provide administrative support to the claims department, including data entry, filing, and document management.
2. Maintain accurate and organized records of all claims, ensuring confidentiality and compliance with company policies.
3. Collaborate with claims adjusters and other team members to ensure timely and accurate processing of claims.
4. Communicate effectively and professionally with customers, both internal and external, to gather necessary information and provide updates on claim status.
5. Assist in the preparation and review of claim documents, including forms, reports, and correspondence.
6. Monitor and track claim progress, identifying any potential issues or delays and proactively taking steps to resolve them.
7. Conduct research and gather information to support claims processing and decision-making.
8. Participate in team meetings to provide updates on claims status and discuss any concerns or challenges.
9. Continuously review and improve processes and procedures to increase efficiency and accuracy.
10. Maintain a positive and professional demeanor while handling a high volume of tasks in a fast-paced environment.
11. Demonstrate a strong understanding of company policies, procedures, and systems to ensure compliance and accuracy in all tasks.
12. Uphold the company's commitment to exceptional customer service by providing timely and accurate responses to inquiries and requests.
13. Prioritize tasks and manage time effectively to meet deadlines and ensure timely resolution of claims.
14. Adhere to all relevant laws, regulations, and ethical standards in the course of performing job duties.
15. Act as a team player, willing to assist and support colleagues as needed to achieve departmental goals and objectives.

According to JobzMall, the average salary range for a Claims Administrative Support Specialist in Mayfield, OH, USA is $34,000 to $48,000 per year. This may vary depending on factors such as the specific company, level of experience, and additional skills or certifications.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.