Claims Administrative Support Specialist

Welcome to Progressive, where we strive to provide exceptional service and support to our customers. As a Claims Administrative Support Specialist, you will play a critical role in assisting our claims team with various administrative tasks. We are seeking a detail-oriented and organized individual with a strong sense of professionalism to join our team. If you have excellent communication skills and are able to thrive in a fast-paced environment, we would love to have you on board. See below for the required qualifications to be considered for this position.

1. Provide administrative support to the claims team by performing various tasks such as data entry, filing, and document management.
2. Assist in the processing and routing of incoming claims documents and correspondence.
3. Maintain accurate and organized records of claims and related documents.
4. Communicate effectively and professionally with customers, colleagues, and other departments within the company.
5. Verify and review documents for accuracy and completeness.
6. Respond promptly and courteously to customer inquiries and provide updates on claims status.
7. Follow company guidelines and procedures for handling and processing claims.
8. Collaborate with team members to ensure efficient and timely completion of tasks.
9. Identify and escalate potential issues or concerns to management.
10. Maintain confidentiality of sensitive information.
11. Stay updated on company policies and procedures related to claims processing.
12. Participate in training and development programs to continuously improve skills and knowledge.
13. Adhere to company standards of professionalism, accuracy, and quality.
14. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Claims Administrative Support Specialist in Cleveland, OH, USA is between $35,000-$45,000 per year. However, this can vary depending on the specific company, experience level, and job responsibilities. Some companies may offer higher salaries for more experienced or specialized individuals. Additionally, location can also play a factor in the salary range, with larger cities typically offering higher salaries.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.