Claims Administrative Support Specialist

Are you a highly organized and detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where you can utilize your administrative skills and assist others in their time of need? If so, Progressive is seeking a Claims Administrative Support Specialist to join our team! In this role, you will play a crucial role in supporting our claims department by processing and maintaining accurate records, communicating with customers and team members, and ensuring timely and efficient resolution of claims. We are looking for candidates who are self-motivated, possess strong communication skills, and have experience in administrative support. If this sounds like you, we encourage you to apply and join our dynamic team at Progressive.

1. Process and maintain accurate records of claims, including documentation and information from customers, agents, and team members.
2. Communicate with customers and team members in a timely and professional manner, providing updates and assistance as needed.
3. Assist in the resolution of claims by gathering necessary information, conducting research, and providing support to claims adjusters.
4. Utilize administrative skills to efficiently handle a high volume of claims and prioritize tasks effectively.
5. Maintain a high level of organization and attention to detail in all tasks, ensuring accuracy and completeness of records.
6. Collaborate with other team members to ensure seamless and efficient operations within the claims department.
7. Provide exceptional customer service by addressing and resolving inquiries and concerns from customers.
8. Adhere to company policies and procedures, as well as industry regulations and guidelines, in all tasks and interactions.
9. Continuously seek opportunities for improvement and suggest ways to streamline processes and enhance customer experience.
10. Participate in ongoing training and development programs to stay updated on industry changes and improve skills and knowledge.

According to JobzMall, the average salary range for a Claims Administrative Support Specialist in Daytona Beach, FL, USA is between $38,000 and $46,000 per year. However, this can vary depending on the specific company, level of experience, and other factors.

The Progressive Corporation is an American insurance company. It is one of the largest providers of car insurance in America. The company insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies.