Prudential Financial

Customer Service Associate

Prudential Financial
2E, 2101 Welsh Rd, Dresher, PA 19025, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

In this position the Analyst will handle complaints from various sources including Executive office, media, Department of Insurance, attorney and policyholders, in accordance with established procedures. Analyzing complaints received from Policyowners and Regulators. Ability to speak in a customer focused manner with internal and external clients. Ability to prepare customer focused written correspondence. Updating of the record keeping system(s) on a consistent, timely basis. Proper organization and maintenance of case files. Participates in ongoing training initiatives to meet departmental goals.

Where is this job?
This job is located at 2E, 2101 Welsh Rd, Dresher, PA 19025, USA
Job Qualifications

  • Minimum 2 years of customer service experience

  • 3 years’ experience with life insurance and or annuity products preferred

  • FINRA Series 6 license or ability to attain within 180 days upon hire

Required Skills

  • Time Management

  • Analytical skills

  • MS Excel

  • MS Word

  • MS Outlook

  • Customer Service skills

Soft Skills

  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in 2E, 2101 Welsh Rd, Dresher, PA 19025, USA is between $41,000 and $48,000. This range can vary depending on the specific job duties, experience, and qualifications of the individual.

Additional Information
Prudential Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 23rd, 2020
Apply BeforeMay 22nd, 2025
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About Prudential Financial

Prudential Financial, Inc. is an American Fortune Global 500 and Fortune 500 company whose subsidiaries provide insurance, investment management, and other financial products and services to both retail and institutional customers throughout the United States and in over 40 other countries.

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