IT Support Analyst

Qatar National Bank is looking for an experienced IT Support Analyst to join our IT Support Team. Our ideal candidate should have a strong technical background and excellent problem-solving skills. You will be responsible for providing first-class technical support to internal and external customers, ensuring their requests and queries are handled in a timely and professional manner. The successful candidate will have the opportunity to develop their career with an innovative and forward-thinking organization. To be considered for this role, you should have a Degree in Computer Science or a related field, plus at least two years’ experience in IT support or a similar role. You should have a strong background in software and hardware troubleshooting, and be experienced in providing technical support across a variety of platforms. You should also have excellent problem-solving skills, as well as the ability to communicate effectively with customers and colleagues. Additionally, you should have a good understanding of network infrastructure and a working knowledge of Microsoft Office Suite. If you have the required qualifications and are looking for an exciting and rewarding opportunity, we’d love to hear from you.

Responsibilities:

1. Provide first-class technical support to internal and external customers.
2. Handle customer requests and queries in a timely and professional manner.
3. Troubleshoot software and hardware issues.
4. Provide technical support across a variety of platforms.
5. Utilize problem-solving skills to resolve customer issues.
6. Communicate effectively with customers and colleagues.
7. Maintain a good understanding of network infrastructure.
8. Have a working knowledge of Microsoft Office Suite.

According to JobzMall, the average salary range for a IT Support Analyst in Doha, Qatar is between QR 13,000 and QR 27,000 per month. This salary range can vary depending on the location, company, type of contract, and other factors.

Qatar National Bank is a Qatari commercial bank headquartered in Doha, Qatar. It was founded in 1964 and currently has subsidiaries and associates in 31 countries spanning three continents. The bank's ownership is evenly divided between the Qatar Investment Authority and members of the public.