Raley's Supermarkets

Courtesy Clerk

Raley's Supermarkets

Santa Clara, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a dynamic and customer-focused role in the grocery industry? Look no further than Raley's Supermarkets! We are currently seeking a friendly and reliable Courtesy Clerk to join our team and provide exceptional service to our valued customers. As a Courtesy Clerk, you will play a crucial role in creating a positive shopping experience for our customers by maintaining a clean and organized store, assisting with bagging and carrying groceries, and providing excellent customer service. If you have a passion for customer service and a strong attention to detail, we want to hear from you!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Assist customers with bagging and carrying groceries to their vehicles.
  3. Maintain a clean and organized store environment, including cleaning and restocking shelves.
  4. Provide exceptional customer service by answering questions and resolving customer inquiries or concerns.
  5. Process customer transactions accurately and efficiently.
  6. Follow safety and sanitation procedures to ensure a safe shopping environment for customers.
  7. Monitor product expiration dates and remove any expired items from shelves.
  8. Assist with inventory management by restocking products and notifying management of low stock levels.
  9. Demonstrate a strong understanding of store policies and procedures to provide accurate information to customers.
  10. Collaborate with team members to ensure a seamless and efficient shopping experience for customers.
  11. Adhere to all company policies and procedures, including dress code and punctuality.
  12. Continuously strive to improve customer satisfaction and maintain a positive attitude.
  13. Attend training sessions and meetings to stay updated on new products and procedures.
  14. Handle customer complaints and escalate to management when necessary.
  15. Perform other duties as assigned by management.
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Courtesy Clerk Should Possess Strong Communication And Interpersonal Skills To Provide Friendly And Efficient Service To Customers.

  • Physical Stamina: This Job Requires Standing For Long Periods, Lifting And Carrying Heavy Items, And Working In A Fast-Paced Environment. Candidates Should Be Physically Fit And Able To Perform These Duties.

  • Attention To Detail: As A Courtesy Clerk, One Must Pay Close Attention To Detail, Ensuring That Shelves Are Stocked And Organized, And That The Store Is Clean And Presentable At All Times.

  • Multitasking Abilities: Courtesy Clerks Should Be Skilled In Multitasking To Handle Various Tasks Simultaneously, Such As Bagging Groceries, Assisting Customers, And Restocking Shelves.

  • Teamwork: Raley's Supermarkets Values Teamwork, And Courtesy Clerks Must Be Able To Work Well With Others To Ensure Smooth Store Operations And Provide Excellent Customer Service.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Stocking

  • Organization

  • Cleaning

  • Bagging

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Courtesy Clerk in Santa Clara, CA, USA is $10-$12 per hour. This may vary depending on the specific company, location, and experience level of the individual. Some companies may offer higher wages for experienced Courtesy Clerks or those with additional responsibilities, such as cashiering or stocking duties. Additionally, some companies may offer benefits such as health insurance or paid time off. It is best to research specific job listings and company policies for more accurate salary information.

Additional Information
Raley's Supermarkets is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Raley's Supermarkets

Raley's Supermarkets is a privately held, family-owned supermarket chain that operates stores under the Raley's, Bel Air Markets, Nob Hill Foods, Food Source and Market 5-ONE-5 banners in northern California and Nevada. Has 121 stores in USA.

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