Online Grocery Pick Up Clerk

Welcome to Ralphs, where we strive to provide our customers with the best grocery shopping experience possible. We are currently seeking a motivated and customer-oriented individual to join our team as an Online Grocery Pick Up Clerk. This role is perfect for someone who enjoys interacting with customers, has a keen eye for detail, and thrives in a fast-paced environment. If you have a passion for customer service and a love for groceries, we want to hear from you! Keep reading for more details on this exciting opportunity at Ralphs.

1. Greet customers in a friendly and welcoming manner as they arrive for their online grocery pick up order.
2. Assist customers with locating their orders and properly loading them into their vehicle.
3. Ensure all orders are accurately and efficiently retrieved from the store shelves.
4. Communicate any product substitutions or out-of-stock items to customers in a timely manner.
5. Maintain a clean and organized pick up area for a seamless shopping experience.
6. Provide exceptional customer service by addressing any questions or concerns from customers.
7. Collaborate with team members to ensure all orders are fulfilled and delivered on time.
8. Adhere to all safety and sanitation guidelines to maintain a safe environment for customers and team members.
9. Continuously strive to improve the online grocery pick up process and provide feedback to management.
10. Maintain a positive and professional attitude at all times to represent the Ralphs brand.
11. Assist with other tasks as needed, such as stocking shelves or assisting in other departments.
12. Stay up-to-date on product knowledge and promotions to assist customers with their shopping needs.
13. Handle customer complaints or issues with empathy and find appropriate solutions.
14. Follow company policies and procedures to ensure efficient and accurate order processing.
15. Work collaboratively with team members to achieve department and store goals.

According to JobzMall, the average salary range for a Online Grocery Pick Up Clerk in Los Angeles, CA, USA is $25,000 - $40,000 per year. This range may vary depending on the specific company, experience level, and location within Los Angeles. Some companies may offer additional benefits, such as bonuses or commission, which could affect the overall salary range.

Ralphs is an American supermarket chain in Southern California. The largest subsidiary of Cincinnati-based Kroger, it is the oldest such chain west of the Mississippi River. Kroger also operates stores under the Food 4 Less and Foods Co. names in California.