Ralphs

Online Grocery Pick Up Clerk

Ralphs

West Hollywood, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ralphs, where we strive to provide our customers with the best shopping experience possible. We are currently seeking a friendly and efficient Online Grocery Pick Up Clerk to join our team. As an essential member of our store, you will be responsible for fulfilling online grocery orders and ensuring that our customers receive their groceries accurately and on time. If you are a detail-oriented individual who enjoys working in a fast-paced environment, we would love to have you on our team. Join us at Ralphs and be a part of a company that values teamwork, integrity, and exceptional customer service.

  1. Fulfill online grocery orders accurately and efficiently.
  2. Ensure that all online orders are completed on time.
  3. Greet customers and provide them with a friendly and welcoming experience.
  4. Assist customers with any questions or concerns regarding their online orders.
  5. Work with a sense of urgency to meet daily order fulfillment goals.
  6. Maintain a clean and organized work area to ensure a safe and efficient work environment.
  7. Communicate any discrepancies or issues with orders to the appropriate team members.
  8. Use technology and software systems to accurately process and track orders.
  9. Provide exceptional customer service by going above and beyond to meet customers' needs.
  10. Continuously learn and stay updated on new products, promotions, and company policies.
  11. Collaborate with team members to ensure efficient and accurate order picking.
  12. Adhere to company safety protocols and guidelines.
  13. Contribute to a positive and collaborative team environment.
  14. Handle cash and credit card transactions accurately and securely.
  15. Attend training sessions and meetings as required by the company.
Where is this job?
This job is located at West Hollywood, CA, USA
Job Qualifications
  • Knowledge Of Grocery Products: The Candidate Should Have A Good Understanding Of Different Grocery Items, Including Their Brands, Prices, And Locations Within The Store. This Will Help Them In Accurately Picking And Packing Customers' Orders.

  • Strong Organizational Skills: As An Online Grocery Pick Up Clerk, The Candidate Will Be Responsible For Managing Multiple Orders At A Time. Therefore, They Should Have Excellent Organizational Skills To Ensure Timely And Accurate Fulfillment Of Orders.

  • Familiarity With Online Grocery Ordering Systems: The Candidate Should Be Comfortable Using Online Grocery Ordering Systems And Be Able To Troubleshoot Any Technical Issues That May Arise. This Will Ensure A Smooth And Hassle-Free Experience For Customers.

  • Attention To Detail: It Is Crucial For The Candidate To Pay Close Attention To Detail While Picking And Packing Customers' Orders. This Will Help In Avoiding Any Mistakes And Ensuring Customer Satisfaction.

  • Customer Service Skills: The Candidate Will Be Interacting With Customers During The Pick-Up Process, And Should Have Excellent Customer Service Skills. They Should Be Friendly, Approachable, And Able To Handle Any Customer Inquiries Or Concerns Effectively.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Food safety

  • Teamwork

  • Computer skills

  • Organization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Online Grocery Pick Up Clerk in West Hollywood, CA, USA is $27,000-$32,000 per year. However, this can vary depending on factors such as experience, skills, and the specific employer. Some online grocery pick up clerks may also receive additional benefits and bonuses.

Additional Information
Ralphs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2024
Apply BeforeMay 22nd, 2025
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About Ralphs

Ralphs is an American supermarket chain in Southern California. The largest subsidiary of Cincinnati-based Kroger, it is the oldest such chain west of the Mississippi River. Kroger also operates stores under the Food 4 Less and Foods Co. names in California.

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