Lead Public Safety Dispatcher

Are you a highly organized and efficient individual with a passion for public safety? Do you have experience leading a team and ensuring the smooth operation of emergency dispatch services? Regional Transportation District is seeking a Lead Public Safety Dispatcher to join our team and play a vital role in keeping our community safe. As a leader in our dispatch center, you will have the opportunity to use your skills and expertise to oversee the dispatch process, train and mentor new dispatchers, and ensure the timely and effective response to emergency calls. If you have a strong background in public safety and the ability to thrive in a fast-paced environment, we encourage you to apply for this important role.

1. Oversee the dispatch process to ensure timely and effective response to emergency calls.
2. Train and mentor new dispatchers on policies, procedures, and protocols.
3. Monitor and evaluate the performance of dispatchers and provide feedback for improvement.
4. Maintain accurate records of all calls, dispatches, and other related activities.
5. Collaborate with other departments and agencies to coordinate emergency response efforts.
6. Respond to high-stress situations and make critical decisions in a timely manner.
7. Keep up-to-date with industry trends and best practices in emergency dispatch services.
8. Develop and implement strategies to improve the efficiency and effectiveness of dispatch operations.
9. Conduct regular audits and quality checks to ensure compliance with department policies and protocols.
10. Maintain a calm and professional demeanor while handling emergency calls and dispatching resources.
11. Communicate effectively with emergency responders and other stakeholders to provide accurate and timely information.
12. Participate in departmental meetings and provide input on operational procedures and protocols.
13. Act as a liaison between the dispatch center and other departments and agencies.
14. Handle administrative tasks such as scheduling, payroll, and performance evaluations.
15. Foster a positive and supportive work environment for dispatchers, promoting teamwork and collaboration.

According to JobzMall, the average salary range for a Lead Public Safety Dispatcher in Denver, CO, USA is $49,000 to $61,000 per year. However, this can vary depending on factors such as experience, education, and the specific organization or agency. Some employers may offer higher salaries for individuals with advanced certifications or specialized skills.

The Regional Transportation District, more commonly referred to as RTD, is the regional authority operating public transit services in eight out of the twelve counties in the Denver-Aurora-Boulder Combined Statistical Area in Colorado. It operates over a 2,340-square-mile area, serving 2.87 million people.