Bank Operations Lockbox Specialist
Join our team at Regions Financial Co. as a Bank Operations Lockbox Specialist and play a vital role in providing efficient and accurate processing of lockbox payments for our valued clients. As a member of our dynamic team, you will be responsible for handling high volume lockbox transactions while maintaining a high level of accuracy and attention to detail. Your strong organizational and problem-solving skills, along with your ability to work well under pressure, will be crucial in ensuring the smooth and timely processing of payments. Join us in this exciting opportunity and make a positive impact on our clients' banking experience.
- Process lockbox payments accurately and efficiently for our clients.
- Ensure all lockbox transactions are handled in a timely manner.
- Maintain a high level of accuracy and attention to detail while processing payments.
- Utilize strong organizational skills to prioritize and manage high volume of lockbox transactions.
- Work closely with team members to resolve any issues or discrepancies in payments.
- Communicate effectively with clients and internal stakeholders regarding lockbox payments.
- Adhere to all company policies and procedures related to lockbox operations.
- Meet or exceed performance metrics and goals set by management.
- Identify and report any potential risks or issues related to lockbox payments.
- Continuously seek opportunities to improve processes and increase efficiency.
- Collaborate with other departments to ensure smooth and timely processing of payments.
- Stay updated on industry trends and regulations related to lockbox operations.
- Maintain confidentiality and security of all financial information.
- Provide excellent customer service to our clients, responding promptly to any inquiries or concerns.
- Assist with training and mentoring new team members as needed.
Knowledge Of Banking Operations: A Lockbox Specialist At Regions Financial Co. Should Have A Strong Understanding Of Banking Operations, Including Account Management, Payment Processing, And Cash Management.
Attention To Detail: The Role Of A Lockbox Specialist Requires A High Level Of Attention To Detail To Accurately Process Large Volumes Of Payments And Financial Transactions.
Experience With Lockbox Systems: Candidates Should Have Experience Using Lockbox Systems, Such As Fiserv Or Fis, To Process Payments And Reconcile Accounts.
Analytical Skills: A Lockbox Specialist Must Possess Strong Analytical Skills To Identify And Resolve Discrepancies In Payments And Account Balances.
Communication And Customer Service Skills: As A Point Of Contact For Clients, A Lockbox Specialist Must Have Excellent Communication And Customer Service Skills To Effectively Address Any Inquiries Or Concerns.
Data Entry
Time Management
Attention to detail
Problem Solving
Organizational Skills
customer service
Cash Handling
Teamwork
Payment processing
Account Reconciliation
Fraud detection
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Bank Operations Lockbox Specialist is between $38,000 and $48,000 annually. However, this may vary depending on factors such as location, experience, and employer. Some specialists may also receive bonuses or commission based on their performance.
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Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.
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