Digital User Experience (UX) Researcher

Welcome to Regions Financial Co., where we strive to provide exceptional banking experiences for our customers. As a Digital User Experience (UX) Researcher, you will play a crucial role in shaping the user experience of our digital platforms, ensuring that they are intuitive, efficient, and user-friendly. We are seeking a highly skilled and passionate individual who has a deep understanding of user behavior and the ability to translate research findings into actionable insights. If you are driven by a desire to constantly improve and innovate, and have a keen eye for detail, then we would love to have you join our team.

1. Conduct user research: Conduct qualitative and quantitative research to understand user needs, behaviors, and preferences in order to inform the design and development of digital platforms.
2. Identify user pain points: Use research methods such as user testing, surveys, and interviews to identify areas of improvement and user pain points within our digital platforms.
3. Analyze and interpret data: Analyze research findings and data to identify trends, patterns, and insights that will inform the development of user-centric solutions.
4. Collaborate with cross-functional teams: Work closely with designers, developers, and product managers to ensure that user research is integrated into the design and development process and aligns with business goals.
5. Develop personas and user journeys: Create user personas and journey maps to help cross-functional teams understand and empathize with user needs and behaviors.
6. Monitor industry trends and best practices: Stay up-to-date with industry trends and best practices in UX research and apply them to continuously improve the user experience of our digital platforms.
7. Communicate research findings: Present research findings and insights to stakeholders in a clear and actionable manner, advocating for the user and their needs.
8. Conduct usability testing: Plan, execute, and analyze usability testing sessions to gather feedback on digital platforms and identify areas for improvement.
9. Drive user-centric design decisions: Use research insights to inform design decisions and advocate for user-centered design principles throughout the organization.
10. Continuously improve the user experience: Monitor and track the impact of design changes on user experience and make recommendations for ongoing improvements.

According to JobzMall, the average salary range for a Digital User Experience (UX) Researcher in Birmingham, AL, USA is between $56,000 and $100,000 per year. The salary may vary depending on the level of experience, the specific company, and the individual's skills and qualifications. Some companies may also offer additional benefits such as bonuses, healthcare, and retirement plans, which can impact the overall salary range.

Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.