Restoration Hardware

Gallery Associate

Restoration Hardware

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Restoration Hardware, where luxury and design meet. We are currently seeking a passionate and motivated Gallery Associate to join our team. Our Gallery Associates are the face of our brand and play a crucial role in providing exceptional customer service and creating a memorable shopping experience for our clients. If you have a keen eye for design, excellent communication skills, and a drive to exceed expectations, we would love to have you on our team. Come be a part of our dynamic and innovative company and help us elevate the world of home furnishings.

  1. Greet and welcome customers as they enter the gallery, creating a warm and inviting atmosphere.
  2. Act as a brand ambassador, representing Restoration Hardware's luxury and design aesthetic to customers.
  3. Provide exceptional customer service by anticipating needs, offering product knowledge, and assisting with product selection.
  4. Maintain a thorough understanding of all products and services offered, including materials, features, and pricing.
  5. Assist customers with purchases, including processing transactions and coordinating delivery or pick-up of items.
  6. Utilize visual merchandising techniques to create visually appealing displays and showcase the brand's products.
  7. Actively listen to customer feedback and address any concerns or issues in a professional and timely manner.
  8. Proactively build and maintain relationships with customers to encourage repeat business and positive word-of-mouth referrals.
  9. Collaborate with team members and management to ensure a smooth and efficient operation of the gallery.
  10. Continuously seek out opportunities to improve the customer experience and offer suggestions for process improvements.
  11. Maintain a clean and organized gallery space, including restocking and replenishing products as needed.
  12. Attend training sessions and product knowledge seminars to stay updated on new products and design trends.
  13. Assist with inventory management, including conducting regular stock checks and updating product information.
  14. Adhere to company policies and procedures, including cash handling and loss prevention protocols.
  15. Embody the company's values and mission, and represent the brand with professionalism and integrity at all times.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Strong Customer Service Skills: A Gallery Associate Should Possess Excellent Communication And Interpersonal Skills To Provide Exceptional Customer Service To Clients Visiting The Gallery.

  • Knowledge Of Art And Design: A Deep Understanding And Appreciation Of Art And Design Is Essential For A Gallery Associate To Effectively Assist Clients And Communicate The Unique Features Of Restoration Hardware's Products.

  • Sales Experience: The Ideal Candidate For A Gallery Associate Position Should Have Previous Sales Experience, Preferably In A Luxury Retail Environment, To Meet Or Exceed Sales Goals And Drive Revenue For The Gallery.

  • Attention To Detail: Restoration Hardware Prides Itself On Its High-Quality, Luxury Products, And A Gallery Associate Should Have A Keen Eye For Detail To Ensure The Gallery Is Always Presented In An Immaculate And Visually Appealing Manner.

  • Team Player: A Gallery Associate Should Be A Collaborative Team Player, Willing To Work Closely With Other Associates And Contribute To The Overall Success Of The Gallery. This Includes Being Flexible And Adaptable To Changing Tasks And Responsibilities.

Required Skills
  • Communication Skills

  • Inventory Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Visual merchandising

  • Team collaboration

  • Event Coordination

  • Problem-Solving

  • Art Appreciation

  • Sales Assistance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Gallery Associate in Chicago, IL, USA is between $30,000-$40,000 per year. However, this range can vary depending on factors such as experience, education, and the specific gallery or art institution. Some higher-end galleries may offer salaries upwards of $60,000 per year, while smaller galleries may offer salaries closer to $25,000. Additionally, commission and bonuses may also be a part of a Gallery Associate's compensation package.

Additional Information
Restoration Hardware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeMay 22nd, 2025
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About Restoration Hardware

RH (formerly Restoration Hardware) is an upscale American home-furnishings company headquartered in Corte Madera, California. The company sells its merchandise through its retail stores, catalog, and online. As of August 2018, the company operated a total of 70 galleries, 18 full-line design galleries, and 6 baby-and-child galleries. The company also has 36 outlet stores in the United States and Canada.

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