Coordinator, Payroll Customer Service
"Are you a customer service superstar with a knack for numbers? Look no further! Ross Stores is seeking a highly motivated and detail-oriented individual to join our team as a Coordinator for our Payroll Customer Service department. In this role, you will be responsible for providing exceptional support and assistance to our valued associates regarding all payroll-related inquiries. If you thrive in a fast-paced environment and have a passion for delivering top-notch customer service, we want to hear from you! As a successful candidate, you will possess strong communication skills, a high level of accuracy, and a minimum of 2 years of experience in payroll or a related field. Join us and be a part of a dynamic and growing company!"
- Provide exceptional customer service to associates regarding payroll-related inquiries.
- Deliver timely and accurate responses to all customer inquiries.
- Assist with payroll processing and data entry.
- Maintain confidentiality and security of payroll information.
- Communicate effectively with both internal and external stakeholders.
- Collaborate with other departments to resolve payroll issues and discrepancies.
- Keep up-to-date with company policies and procedures related to payroll.
- Conduct research and analysis to resolve complex payroll issues.
- Identify opportunities for process improvements and make recommendations.
- Ensure compliance with all state and federal regulations related to payroll.
- Maintain accurate and organized records of all payroll transactions.
- Provide training and support to new team members.
- Contribute to a positive and productive work environment.
- Handle escalated customer complaints and provide appropriate resolutions.
- Continuously strive to meet and exceed customer satisfaction targets.
Strong Knowledge Of Payroll Systems And Processes: A Coordinator, Payroll Customer Service At Ross Stores Should Have A Deep Understanding Of Payroll Systems And Processes, Including Payroll Calculations, Tax Laws, And Compliance Regulations.
Excellent Customer Service Skills: The Ideal Candidate Should Possess Exceptional Customer Service Skills To Effectively Communicate With Employees And Resolve Any Payroll-Related Issues Or Concerns In A Timely And Professional Manner.
Attention To Detail: A Coordinator, Payroll Customer Service Must Have Excellent Attention To Detail To Ensure Accuracy In Processing Payroll And Maintaining Employee Records.
Time Management And Organizational Skills: This Role Requires The Ability To Prioritize And Manage Multiple Tasks And Deadlines Efficiently. Strong Organizational Skills Are Also Essential For Maintaining Accurate Payroll Records.
Previous Experience In Payroll Or Hr: A Minimum Of 2-3 Years Of Experience In Payroll Or Hr Is Typically Required For This Role. Previous Experience In A Similar Position, Preferably In A Retail Setting, Is Also Preferred.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
Organizational Skills
customer service
Computer proficiency
Payroll Processing
Teamwork
Problem-Solving
Communication
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Coordinator, Payroll Customer Service in Dublin, CA 94568, USA is $48,000 to $55,000 per year. This can vary depending on the specific job responsibilities, experience level, and company.
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Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.
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