Ross Stores

Retail Associate

Ross Stores

Arlington Heights, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores, where our mission is to provide our customers with quality merchandise at affordable prices. We are currently seeking a motivated and enthusiastic Retail Associate to join our team. As a Retail Associate, you will play a vital role in providing exceptional customer service and ensuring the overall success of our store. This is a great opportunity for someone who is passionate about retail and has a strong desire to learn and grow within the industry. If you have a positive attitude, excellent communication skills, and a love for working in a fast-paced environment, we would love to have you on our team!

  1. Greet and welcome customers as they enter the store, creating a friendly and inviting atmosphere.
  2. Provide excellent customer service by assisting customers with their shopping needs, answering questions, and resolving any issues or concerns.
  3. Maintain a thorough knowledge of all merchandise in the store, including pricing, promotions, and product location.
  4. Handle cash and credit transactions accurately and efficiently, following all company policies and procedures.
  5. Keep the store clean, organized, and visually appealing, ensuring that all merchandise is properly displayed and stocked.
  6. Continuously monitor inventory levels and communicate any needs to management.
  7. Actively engage with customers to promote sales and special promotions.
  8. Collaborate with team members to achieve daily and weekly sales goals.
  9. Attend training sessions and stay updated on product knowledge, company policies, and procedures.
  10. Proactively seek out opportunities to improve the customer experience and suggest ideas for increasing sales.
  11. Follow all safety and security procedures to protect company assets and prevent loss.
  12. Assist in the opening and closing procedures of the store.
  13. Handle customer complaints and returns in a professional and timely manner.
  14. Maintain a positive attitude and contribute to a harmonious team environment.
  15. Continuously strive to learn and grow within the retail industry.
Where is this job?
This job is located at Arlington Heights, IL, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Associate At Ross Stores Must Possess Strong Communication And Interpersonal Skills To Provide Exceptional Service To Customers.

  • Retail Experience: Previous Experience In A Retail Setting Is Preferred, As It Demonstrates An Understanding Of Retail Operations And Customer Needs.

  • Knowledge Of Inventory Management: A Retail Associate At Ross Stores Should Be Familiar With Inventory Management Systems And Processes To Accurately Maintain And Track Merchandise Levels.

  • Attention To Detail: In A Fast-Paced Retail Environment, Attention To Detail Is Crucial To Ensure Accurate Pricing, Labeling, And Organization Of Merchandise.

  • Ability To Work Well In A Team: Ross Stores Values A Collaborative And Supportive Work Environment, So A Retail Associate Should Be Able To Work Well With Others And Contribute To A Positive Team Dynamic.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Arlington Heights, IL, USA is $23,000-$35,000 per year. This range may vary depending on factors such as the type of retail store, years of experience, and job responsibilities. Some high-end retail stores may offer a higher salary range for Retail Associates. Additionally, the cost of living in Arlington Heights may also affect the salary range for this position.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 4th, 2024
Apply BeforeApril 12th, 2025
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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