Ross Stores

Store Protection Specialist

Ross Stores

Oklahoma City, OK, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Ross Stores, we believe that every customer deserves a safe and secure shopping experience. As a Store Protection Specialist, you will play a crucial role in ensuring the safety and security of our stores and customers. We are looking for individuals who are highly observant, detail-oriented, and possess excellent communication skills. If you are a team player with a strong sense of integrity and a passion for protecting others, we invite you to join our team and make a positive impact every day.

  1. Monitor Store Security: The Store Protection Specialist is responsible for monitoring the security of the store premises. This includes keeping a watchful eye on customers, employees, and any suspicious activities within the store.
  2. Maintain Safety Standards: The Store Protection Specialist is responsible for enforcing safety standards and procedures within the store. This may include conducting regular safety checks, responding to emergency situations, and implementing safety protocols as needed.
  3. Prevent Theft and Fraud: One of the main responsibilities of a Store Protection Specialist is to prevent theft and fraud within the store. This includes monitoring and detecting potential theft or fraudulent activities, as well as deterring these actions through visible presence and communication with customers.
  4. Conduct Investigations: In the event of theft, fraud, or any other security-related incidents, the Store Protection Specialist is responsible for conducting investigations. This may involve reviewing surveillance footage, collecting evidence, and collaborating with store management and law enforcement.
  5. Provide Customer Assistance: The Store Protection Specialist is responsible for providing excellent customer service and assistance to customers within the store. This may include answering questions, providing directions, and addressing any concerns or issues that customers may have.
  6. Collaborate with Team: The Store Protection Specialist is expected to work closely with other members of the store team to maintain a safe and secure environment. This includes communicating any security-related concerns or incidents, as well as collaborating on strategies to prevent theft and fraud.
  7. Stay Informed: As a Store Protection Specialist, it is important to stay informed about current security trends, techniques, and technologies. This may involve attending training sessions, reading industry publications, and staying up-to-date on store policies and procedures.
  8. Maintain Confidentiality: The Store Protection Specialist is entrusted with sensitive information and must maintain confidentiality at all times. This includes handling confidential information with discretion and following proper protocols for reporting and storing information.
  9. Adhere to Company Policies: The Store Protection Specialist is expected to adhere to all company policies and procedures, including those related
Where is this job?
This job is located at Oklahoma City, OK, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: A Store Protection Specialist Must Possess A Strong Understanding Of Loss Prevention Techniques, Such As Cctv Surveillance, Merchandise Protection, And Inventory Control.

  • Attention To Detail: The Ability To Pay Close Attention To Details And Identify Suspicious Behavior Is Crucial For A Store Protection Specialist. This Includes Monitoring Customer Activity And Identifying Potential Theft.

  • Strong Communication Skills: Store Protection Specialists Must Be Able To Effectively Communicate With Both Customers And Store Management. This Includes Providing Clear And Concise Reports And Effectively De-Escalating Situations When Necessary.

  • Ability To Work In A Team: Store Protection Specialists Often Work As Part Of A Team, So The Ability To Collaborate And Work Well With Others Is Essential. This Includes Sharing Information And Supporting Team Members When Needed.

  • Physical Fitness And Stamina: The Job Of A Store Protection Specialist May Require Standing Or Walking For Extended Periods, As Well As Lifting And Carrying Heavy Objects. Therefore, Physical Fitness And Stamina Are Important Qualifications For This Role.

Required Skills
  • Attention to detail

  • Conflict Resolution

  • Inventory Control

  • customer service

  • Cash Handling

  • Active listening

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Fraud detection

  • Report

  • Security Surveillance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Protection Specialist in Oklahoma City, OK, USA is $32,000 - $45,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job responsibilities. Some individuals in this role may also receive bonuses or commission on top of their base salary.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 20th, 2024
Apply BeforeMay 22nd, 2025
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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