Royal Caribbean Cruises

Buenos Aires, Argentina
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Royal Caribbean Cruises, where we strive to provide our guests with the ultimate relaxation and rejuvenation experience. We are currently seeking a highly skilled and passionate Spa Manager to oversee our luxurious onboard spa facilities. As the Spa Manager, you will play a crucial role in ensuring the highest level of service and satisfaction for our guests. We are looking for an individual who is dedicated, personable, and has a strong background in spa management. If you are ready for an exciting and rewarding career at sea, read on for the qualifications we are seeking in our ideal candidate.

  1. Oversee all aspects of the onboard spa facilities, including staffing, budgeting, scheduling, and inventory management.
  2. Hire, train, and manage a team of skilled spa professionals to provide exceptional service to guests.
  3. Develop and implement spa treatment menus and packages that cater to the needs and preferences of our diverse clientele.
  4. Ensure the cleanliness, safety, and maintenance of all spa equipment and facilities.
  5. Monitor guest satisfaction and feedback, and address any concerns or issues in a timely and professional manner.
  6. Collaborate with other departments, such as housekeeping and food and beverage, to provide a seamless guest experience.
  7. Conduct regular performance evaluations and provide ongoing training and development opportunities for spa staff.
  8. Keep up-to-date with industry trends and standards, and make recommendations for improvements and enhancements to the spa experience.
  9. Maintain a high level of professionalism and adhere to company policies and procedures at all times.
  10. Foster a positive and inclusive work environment by promoting teamwork, respect, and open communication among staff.
  11. Manage and monitor the spa budget, including expenses, revenue, and profitability, and identify areas for cost savings and revenue growth.
  12. Ensure compliance with all health and safety regulations and maintain accurate records and documentation.
  13. Act as a brand ambassador for Royal Caribbean Cruises, promoting our commitment to providing the ultimate relaxation and rejuvenation experience for our guests.
  14. Handle any guest complaints or issues related to the spa, and work to resolve them to the satisfaction of all parties involved.
  15. Stay informed and up-to-date on current spa industry trends, techniques, and products, and make recommendations for incorporating them into the onboard spa experience.
Where is this job?
This job is located at Buenos Aires, Argentina
Job Qualifications
  • Extensive Knowledge Of Spa Treatments, Products, And Services.

  • Minimum Of 5 Years Of Management Experience In A Luxury Spa Or Hospitality Environment.

  • Proven Track Record Of Successful Revenue Generation And Financial Management.

  • Strong Leadership Skills And Experience Managing A Diverse Team.

  • Excellent Communication And Customer Service Skills, With The Ability To Create A Welcoming And Relaxing Environment For Guests.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Marketing

  • Problem Solving

  • Organizational Skills

  • Leadership

  • Event Planning

  • customer service

  • Team Building

  • staff training

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Spa Manager in Buenos Aires, Argentina is between $30,000 to $50,000 USD per year. This can vary depending on the specific spa, the manager's experience and qualifications, and the overall demand for spa services in the area. Additionally, spa managers may also receive bonuses or commission based on the spa's performance.

Additional Information
Royal Caribbean Cruises is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSpanish
Job PostedJune 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Royal Caribbean Cruises

Royal Caribbean Cruises Ltd. operates as a global cruise vacation company. It operates five wholly-owned brands Royal Caribbean International, Celebrity Cruises, Pullmantur, Azamara Club Cruises, Pullmantur and CDF Croisières de France. The company have a half of the investment in a joint venture with TUI AG which operates the brand TUI Cruises. These brands offer onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.

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