Worker's Compensation Claims Representative
Are you a detail-oriented and empathetic individual looking for a dynamic and rewarding career opportunity? If so, Ryder System is seeking a skilled Worker's Compensation Claims Representative to join our team. In this role, you will be responsible for managing and processing worker's compensation claims, ensuring timely and accurate resolution for our employees. We are seeking a compassionate and organized individual with a strong understanding of worker's compensation laws and regulations. If you have a passion for helping others and possess the necessary qualifications, we encourage you to apply for this exciting position.
- Process and manage worker's compensation claims in a timely and accurate manner.
- Ensure compliance with all worker's compensation laws and regulations.
- Maintain accurate and detailed records of all claims and related documentation.
- Communicate with employees, insurance companies, and other relevant parties to gather necessary information and provide updates on claim status.
- Conduct thorough investigations of claims, including obtaining medical records and conducting interviews with involved parties.
- Review and analyze claim information to determine eligibility and appropriate compensation.
- Collaborate with other departments, such as HR and Legal, to ensure proper handling of claims.
- Provide support and guidance to employees throughout the claims process.
- Keep up-to-date with changes in worker's compensation laws and regulations.
- Identify and implement strategies to improve the efficiency and effectiveness of the claims process.
- Maintain confidentiality and handle sensitive information with professionalism.
- Represent Ryder System in a professional and empathetic manner when interacting with employees and external parties.
- Ensure a high level of customer service and satisfaction for all involved parties.
- Adhere to company policies and procedures at all times.
- Participate in training and development opportunities to continuously improve skills and knowledge in the field of worker's compensation.
Knowledge Of Worker's Compensation Laws And Regulations: A Successful Candidate For This Job Should Have A Thorough Understanding Of State And Federal Laws Related To Worker's Compensation, As Well As Any Industry-Specific Regulations.
Communication And Interpersonal Skills: In This Role, The Claims Representative Will Be Responsible For Interacting With Injured Workers, Medical Providers, And Insurance Adjusters. Strong Communication And Interpersonal Skills Are Essential To Effectively Gather And Convey Information.
Organizational And Time Management Skills: Worker's Compensation Claims Can Involve A Large Amount Of Paperwork And Documentation. The Ideal Candidate Should Possess Strong Organizational Skills To Manage And Prioritize Tasks Efficiently.
Analytical And Problem-Solving Abilities: A Worker's Compensation Claims Representative Must Be Able To Analyze Complex Information And Make Decisions Based On Policy Guidelines And Regulations. Strong Problem-Solving Skills Are Also Necessary To Resolve Any Issues That May Arise During The Claims Process.
Customer Service Orientation: The Claims Representative Will Be A Primary Point Of Contact For Injured Workers And Their Families. A Customer Service-Oriented Mindset Is Crucial To Handle Claims With Empathy And Professionalism, Ensuring A Positive Experience For All Parties Involved.
Communication Skills
Time Management
Analytical skills
Negotiation skills
Attention to detail
customer service
Claims Processing
Medical Terminology
Problem-Solving
File Management
Legal Knowledge
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Worker's Compensation Claims Representative in Nashville, TN, USA is between $44,000 and $60,000 per year. This may vary depending on factors such as experience, education, and the specific company or organization they work for. Additionally, the salary may also include benefits such as health insurance, retirement plans, and bonuses.
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Ryder System, Inc., commonly known as Ryder, is an American provider of transportation and supply chain management products, and is especially known for its fleet of rental trucks. Ryder specializes in fleet management, supply chain management, and dedicated contracted carriage.
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