Customer Account Manager

We are looking for a customer-focused and detail-oriented individual to join our team as a Customer Account Manager at Sage. In this role, you will be responsible for providing first-class customer service and creating meaningful relationships with our clients. You will be the go-to person for our customers, helping them navigate our services and addressing their needs.To be successful in this role, you will need to be an excellent communicator and problem solver with strong organizational skills. You should have an understanding of customer relationships and be able to build trust and loyalty with our customers. Additionally, you should be knowledgeable about our products and services and be able to provide advice and guidance to our customers.We offer a warm, collaborative, and rewarding environment, and the opportunity to grow and develop your career within our organization. If you are passionate about customer service and enjoy helping customers, we welcome your application.

Responsibilites:

1. Provide first-class customer service to all customers while maintaining meaningful relationships with them.
2. Act as the primary contact for all customer inquiries and address them in a timely and professional manner.
3. Develop trust and loyalty with customers by providing advice and guidance on our products and services.
4. Work collaboratively with other team members to ensure customer satisfaction.
5. Utilize excellent communication and problem-solving skills to address customer needs.
6. Demonstrate strong organizational and time management skills.
7. Stay up to date with changes in our products and services.
8. Follow up with customers to ensure their satisfaction.
9. Maintain accurate records of customer interactions and transactions.

According to JobzMall, the average salary range for a Customer Account Manager in Lawrenceville, GA, USA is between $33,000 and $59,000 per year. The salary range will depend on the company and the individual's experience and skill level.

Sage is the global market leader for technology that helps small and medium businesses perform at their best. Sage is trusted by millions of customers worldwide to deliver the best cloud technology and support with our partners to manager finances, operations, and people.