Helpdesk Technician

Troubleshoot, diagnose and resolve Windows and MAC OS X hardware configuration, application Help Salem’s Service Desk incident tracking system. Perform local and remote phone and electronic support and incident response to various end users within an enterprise environment. Interact with clients, other members of the team and project managers in a positive manner to deliver on-time and above standard solutions for our clients. Troubleshoot LAN Connectivity, Desktop applications and configurations, Windows XP, Vista, 7, 8, MS Office 2002, 2003, 2007, VPN Connectivity, etc. Install and perform VOIP and POTS phone troubleshooting and configuration. Prepare and Deploy new employee Desktop, Laptop and Printer configurations including software upgrade testing, packaging, imaging and deployments. Maintain Salem Corporate Desktop, Laptop and Peripheral Hardware and Software Inventory.

According to JobzMall, the average salary range for a Helpdesk Technician in 3131 S Vaughn Way, Aurora, CO 80014, USA is from $36,000 to $45,000 per year. This range may vary depending on the experience of the technician, the company they are working for, and their specific job duties.

Salem Media Group, Inc. is an American radio broadcaster, Internet content provider, and magazine and book publisher based in Camarillo, California, targeting audiences interested in Christian values and what it describes as "family-themed content and conservative values."