
Deal Desk Analyst, MuleSoft
Provides first-line Deal Desk support for standard new business, add-on, and renewal deals. Provides deal guidance so that Account Executives are selling the correct and latest mix of products, and using the correct SKUs for their deal purpose. With support from their manager, draft custom commercial terms for deals. Escalates non-standard deals and pricing appropriately to the Director of Deal Desk (or Senior Manager, if applicable). Articulate Salesforce-relevant policies that impact Account Executives’ compensation and regional booking recognition. Evangelizes pricing guidance published by Pricing & Monetization as appropriate. Provide guidance to Account Executives on deal structuring in a way that meets customers’ requirements, sets them up for maximum success, and maximizes ACV within MuleSoft and Salesforce business policies. Facilitates an initial deal structuring introductory call with new hires in the OU/region.
1-2 years of relevant Deal Desk (or equivalent) with a progressive track record; experience in Finance, Sales
Able to work extended schedules during the month and quarter-end cycles
A “do whatever it takes” attitude to affect change within the organization
Customer Relationship Management
Salesforce.com
Analytical skills (data driven)
Effective Time Management
Build and test MuleSoft integrations
Process Improvement
Driven and self-motivated
Communication Skills
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a Deal Desk Analyst, MuleSoft in Salesforce Tower, 415 Mission St, San Francisco, CA 94105, USA is $77,030 to $99,000.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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