Are you a social media guru with a passion for driving engagement and building brand awareness? Are you looking for an opportunity to lead a dynamic team and make a significant impact on a global scale? Then we have the perfect role for you as Director of Social Media at Salesforce.In this role, you will be responsible for developing and executing social media strategies that align with our brand goals and objectives. You will oversee a team of social media experts, collaborate with cross-functional teams, and leverage the latest technologies to drive results. Your creative thinking, analytical skills, and leadership abilities will be essential in elevating our social media presence and driving business growth.To be successful in this role, you must have a minimum of 8 years of experience in social media management, preferably in a fast-paced, global environment. A deep understanding of various social media platforms, strong project management skills, and a data-driven mindset are also required. If you are a self-starter with a passion for innovation and a desire to make a difference, we want to hear from you. Join our team at Salesforce and take your career to new heights!
- Develop and implement social media strategies that align with the company's brand goals and objectives.
- Oversee a team of social media experts, providing guidance, mentorship, and support to help them achieve their goals.
- Collaborate with cross-functional teams, including marketing, communications, and sales, to ensure consistent messaging and branding across all social media channels.
- Utilize the latest technologies and tools to optimize social media presence and drive engagement.
- Monitor and analyze social media metrics, providing regular reports and insights to inform future strategies and tactics.
- Stay updated on industry trends and best practices in social media, and make recommendations for incorporating new techniques and platforms into our strategy.
- Lead crisis management efforts on social media platforms, handling and responding to any negative feedback or incidents.
- Develop and manage social media budgets, ensuring efficient and effective use of resources.
- Act as a brand ambassador, representing the company and fostering positive relationships with influencers, partners, and other relevant stakeholders.
- Continuously seek out new and innovative ways to elevate our social media presence and drive business growth.
- Train and onboard new team members, providing ongoing support and guidance to help them succeed in their roles.
- Foster a positive and inclusive team culture, promoting collaboration, creativity, and a growth mindset.
- Minimum of 8 years of experience in social media management, preferably in a fast-paced, global environment.
- In-depth knowledge of various social media platforms, their algorithms, and best practices for each.
- Strong project management skills, with the ability to handle multiple projects simultaneously and meet tight deadlines.
- Data-driven mindset, with the ability to analyze and interpret social media metrics to inform decision making.
- Excellent communication skills, both written and verbal, with the ability to craft compelling and engaging content for social media platforms.
- Proven leadership abilities, with a track record of successfully managing and developing high-performing teams.
- Self-starter with a strong sense of initiative and a passion for innovation and continuous learning.
- Bachelor
Bachelor's Degree In Marketing, Communications, Or A Related Field.
Minimum Of 5 Years Of Experience In Social Media Management And Strategy, Preferably In A B2B Setting.
Proven Track Record Of Developing And Executing Successful Social Media Campaigns, Driving Engagement And Lead Generation.
Strong Understanding Of Social Media Analytics And Ability To Use Data To Inform Strategy And Measure Roi.
Excellent Communication And Leadership Skills, With Experience Managing And Mentoring A Team.
Data Analysis
Crisis Management
Content Creation
Online advertising
community management
Influencer Marketing
Brand Development
Social media strategy
digital storytelling
Campaign planning
Analytics and metrics
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Director, Social Media in Cambridge, MA, USA is $82,000-$122,000 per year. This may vary depending on the specific company, industry, and years of experience. Some companies may offer additional bonuses or benefits as part of the compensation package.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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