Salesforce

Lead User Researcher

Salesforce

502 Emerson St, Palo Alto, CA 94301, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Develop a user research agenda for your areas and shape the prioritization of research within those areas. Develop and implement user research studies using appropriate quantitative and qualitative methods to produce tactical, strategic, actionable, and durable insights that influence design and development. Lead analyses that triangulate telemetry and qualitative data, developing mixed methods approaches to understanding our users. Develop and share expertise related to how people and organizations prepare, manage, and use data (in visualizations, dashboards, machine learning models, sophisticated analytics, and other applications). Build and shape our user research team's tools and practices to scale our impact and create durable insights across the organization. Partner with your product leadership team and key executives across the business to shape long-term vision by identifying and advocating for opportunities to better serve our customers through new features, strategic directions, and user experience improvements.

Where is this job?
This job is located at 502 Emerson St, Palo Alto, CA 94301, USA
Job Qualifications
  • 5 or more years’ experience

  • Demonstrated ability to plan, design, execute, and communicate both strategic and tactical research engagements.

  • Curious about technology and can dive into complex or unfamiliar topics

  • Proven track record influencing product direction and strategy.

  • Excels at communicating research insights as compelling narratives to a variety of audiences.

Required Skills
  • Effective Time Management

  • Tableau Online

  • Influencing product direction and strategy

  • Qualitative and quantitative user research methodologies

  • Prep Builder

Soft Skills
  • Process Improvement

  • Driven and self-motivated

  • Prioritizing skills

  • Communication Skills

  • Adaptability

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Lead User Researcher in 502 Emerson St, Palo Alto, CA 94301, USA is between $88,000 and $125,000 per year. This salary range can vary depending on the organization, the position's responsibilities, the industry, and other factors.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2022
Apply BeforeMay 22nd, 2025
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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