Salesforce

Renewals Manager

Salesforce

415 Mission St, San Francisco, CA 94105, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Develop and execute win/win negotiation strategies for medium and large account contract renewals that maximize contract value while protecting and enhancing customer trust. Partner with Account Executives to fully understand and develop a clear renewal strategy for each customer based on data driven decisions. Maximize account growth opportunities by playing an collaborative role on the account team and helping to drive incremental opportunities upon contract renewal. Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. Provide executive management with complete visibility to renewals and solicit executive involvement as required. Engage in strategic account planning with key stakeholders at AVP, RVP level to ensure accountability across teams. Acts as a Renewals brand ambassador.

Where is this job?
This job is located at 415 Mission St, San Francisco, CA 94105, USA
Job Qualifications
  • 7+ years of demonstrated success in a Sales, Operations, or Account Management capacity

  • Knowledge of salesforce.com product and platform features, capabilities, and best use

  • Experience negotiating complex multi-year services contracts

  • Experience with enterprise CRM or customer service application, particularly salesforce.com

Required Skills
  • Objection Handling Skills

  • Time Management Skills

  • Contract negotiation skills

  • Customer management skills

Soft Skills
  • Process Improvement

  • Self-Motivated

  • Communication Skills

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Detail oriented and highly organized

Compensation

According to JobzMall, the average salary range for a Renewals Manager in 415 Mission St, San Francisco, CA 94105, USA is between $81,000 and $117,000 per year. This range depends on the candidate's experience and the size of the company.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 16th, 2021
Apply BeforeMay 22nd, 2025
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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