Salesforce Developer Support Engineer

Are you an experienced Salesforce Developer Support Engineer looking to join the Salesforce team? We’re looking for passionate, innovative problem solvers to join our team and help us deliver the best customer experience.As a Salesforce Developer Support Engineer, you will be responsible for providing technical support to Salesforce customers. You will troubleshoot customer issues, provide technical guidance, and work with developers to create custom solutions. To be successful in this role, you must have a deep understanding of Salesforce software and related technologies.The ideal candidate should have a bachelor’s degree in a related field and at least two years of experience with Salesforce. Working knowledge of JavaScript, HTML, CSS, and Apex is also required, as well as strong troubleshooting and problem-solving skills. If you’re a motivated individual with a passion for helping customers and a desire to make a difference, we want to hear from you!

Responsibilities:

1. Provide technical support to Salesforce customers and troubleshoot customer issues.
2. Work with developers to create custom solutions based on customer needs.
3. Provide technical guidance and support to both internal and external stakeholders.
4. Analyze customer data and provide insights into trends and areas of improvement.
5. Maintain a deep understanding of Salesforce software and related technologies.
6. Utilize JavaScript, HTML, CSS, and Apex to develop custom solutions.
7. Monitor customer feedback and prioritize customer requests.
8. Test and troubleshoot software for bugs and other issues.
9. Maintain and update documentation.
10. Stay up-to-date on the latest Salesforce developments and best practices.

According to JobzMall, the average salary range for a Salesforce Developer Support Engineer in Hyderabad, Telangana, India is between ₹3,60,000 and ₹7,83,000 per year. This range is an estimate based on salaries reported by various employers for this job title. The actual salary range may vary depending on the experience and qualifications of the individual candidate.

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.