Welcome to the world of Salesforce, where we strive to revolutionize the way businesses connect with their customers. As a Senior Capacity Planner, you will play a crucial role in ensuring the smooth and efficient operation of our global infrastructure. We are looking for a highly skilled and experienced individual who can help us anticipate and meet the ever-growing demands of our rapidly expanding customer base. If you have a passion for data analysis, a strong understanding of capacity planning methodologies, and a proven track record of successful project management, then we want you on our team! Join us in driving innovation and shaping the future of customer relationship management at Salesforce.
- Develop and maintain capacity planning strategies and processes to ensure efficient and effective use of Salesforce's global infrastructure.
- Analyze data and trends to accurately forecast and anticipate future capacity needs.
- Collaborate with cross-functional teams to identify and prioritize infrastructure requirements based on business needs.
- Proactively monitor and identify potential capacity constraints, and provide recommendations for mitigation.
- Plan and execute capacity-related projects, including hardware and software upgrades, to support business growth and maintain optimal performance.
- Partner with procurement and vendors to procure necessary resources and equipment for capacity expansion.
- Provide regular reports and updates on capacity utilization, performance, and projections to senior management.
- Continuously review and improve capacity planning methodologies and processes to ensure scalability and efficiency.
- Conduct regular audits and reviews of capacity planning processes and procedures to ensure compliance with industry standards and best practices.
- Mentor and train junior capacity planning team members to develop their skills and knowledge.
- Remain up-to-date with industry trends and advancements in capacity planning and infrastructure management.
- Act as a subject matter expert on capacity planning matters, providing guidance and support to other teams as needed.
- Continuously monitor and assess the effectiveness of capacity planning strategies, and make recommendations for improvements as necessary.
- Communicate effectively with stakeholders and cross-functional teams to ensure alignment and understanding of capacity planning initiatives and goals.
- Adhere to all company policies, procedures, and regulatory requirements related to capacity planning and infrastructure management.
Extensive Experience In Capacity Planning: A Senior Capacity Planner At Salesforce Should Possess At Least 5 Years Of Experience In Capacity Planning, Preferably In A Fast-Paced And Highly Dynamic Environment.
Strong Analytical Skills: The Role Requires A Deep Understanding Of Data Analysis And Interpretation To Accurately Forecast Capacity Needs And Make Informed Decisions. A Senior Capacity Planner Should Be Proficient In Data Analysis And Have A Strong Attention To Detail.
Knowledge Of Salesforce Products: As A Senior Capacity Planner, It Is Essential To Have A Thorough Understanding Of Salesforce Products, Their Functionality, And How They Impact Capacity Planning. This Includes Knowledge Of Various Salesforce Clouds, Applications, And Integrations.
Project Management Skills: The Role Involves Managing Multiple Projects And Initiatives Simultaneously, Making Project Management Skills A Critical Requirement. A Senior Capacity Planner Should Have A Proven Track Record Of Successfully Managing Projects And Meeting Deadlines.
Strong Communication And Collaboration Skills: Effective Communication And Collaboration With Cross-Functional Teams, Including Sales, Operations, And It, Is Crucial For Successful Capacity Planning. A Senior Capacity Planner Should Have Excellent Communication Skills And The Ability To Work Collaboratively With Different Teams.
Process Improvement
Strategic Planning
Project Planning
Vendor Management
Data Analysis
Cloud Computing
Performance optimization
Risk assessment
Resource management
Infrastructure management
Capacity Modeling
Capacity Forecasting
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Capacity Planner in Dallas, TX, USA is between $85,000 and $120,000 per year. This range can vary depending on factors such as experience, education, and the specific company or industry the individual is working for.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started