Senior Principal Success Manager

We’re looking for a Senior Principal Success Manager to join our Salesforce team and help drive our success to the next level. In this role, you will be a key player in helping us accelerate our customer success efforts and grow our business.As the Senior Principal Success Manager, you will be responsible for developing and managing relationships with our customers, providing strategic guidance on the use of our products and services, and driving adoption and usage. You’ll also be responsible for identifying opportunities to improve customer satisfaction and loyalty, as well as strategizing and executing on initiatives to optimize customer experience.The ideal candidate for this role will have a successful track record of managing customer relationships, delivering strategic advice, and driving customer success. You must also have a strong understanding of Salesforce products and services, exceptional communication skills, and the ability to manage multiple projects in a fast-paced environment.If you’re excited about making a real impact on our customer success efforts and helping us grow our business, then we’d love to hear from you.

Responsibilities:

1. Develop and manage relationships with customers to ensure satisfaction and loyalty.
2. Provide strategic guidance on the use of Salesforce products and services.
3. Drive adoption and usage of Salesforce products and services.
4. Identify opportunities to improve customer experience.
5. Strategize and execute initiatives to optimize customer experience.
6. Maintain a successful track record of managing customer relationships.
7. Deliver strategic advice to customers.
8. Drive customer success efforts.
9. Manage multiple projects in a fast-paced environment.
10. Have a strong understanding of Salesforce products and services.
11. Have exceptional communication skills.

According to JobzMall, the average salary range for a Senior Principal Success Manager in San Francisco, CA, USA is $150,000 - $160,000 per year. This salary range can vary depending on the company, experience, and qualifications of the individual.

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.