We are looking for an enthusiastic and talented Support Engineer to join our team at Salesforce! This position is ideal for someone who is passionate about customer service and is eager to provide technical support to ensure our customers have the best possible experience.The Support Engineer will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing technical solutions. The ideal candidate for this role should be comfortable with problem-solving and have excellent customer service skills.Qualifications:• Bachelor’s degree in Computer Science, Information Technology, or related field• 2+ years of customer service and technical support experience• Experience with Salesforce products and services• Proven troubleshooting and problem-solving skills• Strong written and verbal communication skills• Ability to work independently and as part of a team• Understanding of basic network conceptsIf you have the qualifications and enthusiasm to take on this role, we look forward to hearing from you!
Technical Knowledge Of Software Development
Experience With Salesforce Products And Platforms
Experience With Integration Technologies
Experience With Scripting Languages And Automation Tools
Strong Problem Solving Skills
Excellent Communication And Customer Service Skills
Knowledge Of Database And System Architecture
Experience With Cloud Technologies
Documentation
Quality Assurance
Integration
Security
Networking
Troubleshooting
Debugging
CRM
APIs
Cloud
Automation
Deployment
Monitoring
Configuration
Migrations
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Strategic thinking
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Support Engineer in Hillsboro, OR, USA is between $80,000 and $95,000. This salary range may vary depending on the company, experience, and qualifications of the engineer.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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