Salesforce

Support Engineer

Salesforce

Hillsboro, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an enthusiastic and talented Support Engineer to join our team at Salesforce! This position is ideal for someone who is passionate about customer service and is eager to provide technical support to ensure our customers have the best possible experience.The Support Engineer will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing technical solutions. The ideal candidate for this role should be comfortable with problem-solving and have excellent customer service skills.Qualifications:• Bachelor’s degree in Computer Science, Information Technology, or related field• 2+ years of customer service and technical support experience• Experience with Salesforce products and services• Proven troubleshooting and problem-solving skills• Strong written and verbal communication skills• Ability to work independently and as part of a team• Understanding of basic network conceptsIf you have the qualifications and enthusiasm to take on this role, we look forward to hearing from you!

Where is this job?
This job is located at Hillsboro, OR, USA
Job Qualifications
  • Technical Knowledge Of Software Development

  • Experience With Salesforce Products And Platforms

  • Experience With Integration Technologies

  • Experience With Scripting Languages And Automation Tools

  • Strong Problem Solving Skills

  • Excellent Communication And Customer Service Skills

  • Knowledge Of Database And System Architecture

  • Experience With Cloud Technologies

Required Skills
  • Documentation

  • Quality Assurance

  • Integration

  • Security

  • Networking

  • Troubleshooting

  • Debugging

  • CRM

  • APIs

  • Cloud

  • Automation

  • Deployment

  • Monitoring

  • Configuration

  • Migrations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Strategic thinking

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Support Engineer in Hillsboro, OR, USA is between $80,000 and $95,000. This salary range may vary depending on the company, experience, and qualifications of the engineer.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 26th, 2023
Apply BeforeMay 22nd, 2025
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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