Member Specialist

Welcome to Sam's Club, where we strive to provide exceptional service to our members every day. As a Member Specialist, you will play a crucial role in ensuring our members have a positive experience during their visit. We are looking for individuals who are passionate about customer service, have excellent communication skills, and are dedicated to providing top-notch assistance to our members. If you are a team player who takes pride in delivering outstanding customer service, we would love to have you join our team at Sam's Club.

1. Greet and welcome members as they enter the store, providing a warm and friendly atmosphere.
2. Assist members with their inquiries, concerns or requests in a professional and timely manner.
3. Ensure that all members are directed to the appropriate areas within the store to find what they are looking for.
4. Provide knowledge and information about membership benefits, store policies, and services offered.
5. Handle member complaints and resolve issues in a calm and efficient manner.
6. Maintain a clean and organized work area, ensuring a positive and inviting environment for members.
7. Proactively engage with members to anticipate their needs and offer assistance.
8. Process membership sign-ups, renewals, and upgrades accurately and efficiently.
9. Collaborate with other team members to ensure a smooth and seamless member experience.
10. Continuously strive to improve member satisfaction by seeking feedback and implementing suggestions.
11. Stay updated on product knowledge and promotions to effectively assist members.
12. Follow all safety and security procedures to maintain a safe shopping environment for members.
13. Communicate any issues or concerns to management in a timely manner.
14. Adhere to company policies and procedures at all times.
15. Uphold the company's values and represent the brand in a positive manner.

According to JobzMall, the average salary range for a Member Specialist in Logan, UT, USA is $30,000 to $40,000 per year. However, this can vary depending on the specific company, job responsibilities, and the individual's experience and qualifications. Some companies may offer higher salaries or additional benefits such as bonuses, healthcare, and retirement plans. It is important to research the specific job and company to get a more accurate salary range.

Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.