Welcome to Sam's Club, where we value teamwork and providing the best service for our members. We are currently seeking a motivated and dedicated individual to join our team as a Member Team Lead. As a Member Team Lead, you will play a crucial role in ensuring our members have a positive shopping experience by leading and guiding a team of associates. We are looking for someone who is passionate about customer service, has strong leadership skills, and thrives in a fast-paced environment. If you are a team player who is ready to take on new challenges and grow with our company, then we would love to have you on our team!
- Lead and guide a team of associates to ensure a positive shopping experience for our members.
- Create a welcoming and friendly atmosphere for both members and associates.
- Foster a team-oriented environment and promote teamwork among associates.
- Provide excellent customer service by addressing members' concerns and resolving any issues.
- Train and develop associates on company policies, procedures, and customer service standards.
- Delegate tasks and responsibilities to associates and ensure they are carried out efficiently.
- Monitor and maintain inventory levels to ensure product availability for members.
- Maintain a clean and organized store environment for members' convenience.
- Ensure compliance with company policies and procedures, as well as safety and security regulations.
- Communicate effectively with management and team members to ensure smooth operations and resolve any issues that may arise.
- Conduct performance evaluations and provide feedback to associates, identifying areas for improvement and recognizing exceptional performance.
- Stay updated on product knowledge, promotions, and special events to provide accurate information to members.
- Collaborate with other team leads to ensure consistency and efficiency in operations.
- Set an example for associates by demonstrating excellent customer service and teamwork.
- Continuously seek opportunities for personal and professional growth within the company.
Strong Leadership Skills: A Member Team Lead At Sam's Club Should Have Experience In Managing A Team And Motivating Them To Achieve Their Goals. This Includes Setting Clear Expectations, Providing Feedback, And Resolving Conflicts.
Excellent Customer Service Skills: Sam's Club Prides Itself On Providing Exceptional Customer Service. A Member Team Lead Should Have Experience In Delivering Top-Notch Service And Be Able To Train And Coach Team Members To Do The Same.
Knowledge Of Retail Operations: As A Member Team Lead, One Should Have A Good Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Sales Techniques.
Communication And Organizational Skills: A Member Team Lead Must Be Able To Effectively Communicate With Team Members, Managers, And Customers. They Should Also Have Strong Organizational Skills To Manage Schedules, Tasks, And Any Issues That May Arise.
Problem-Solving Abilities: In A Fast-Paced Retail Environment, Unexpected Challenges Can Arise. A Member Team Lead Should Be Able To Think On Their Feet And Come Up With Creative Solutions To Keep The Team And Store Running Smoothly.
Inventory Management
Training
Communication
Sales
Time Management
Coaching
Leadership
Conflict Resolution
customer service
Teamwork
Organization
Problem-Solving
Decision-Making
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Member Team Lead in Logan, UT, USA is between $40,000 and $60,000 per year. This can vary depending on the specific company and industry, as well as the individual's experience and qualifications.
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Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.
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