Welcome to Sam's Club, where we believe in providing our members with exceptional value and quality products. As a Sam's Club Team Manager, you will play a crucial role in ensuring our team delivers on this promise every day. We are looking for a dynamic and driven individual who can lead a team to success while maintaining a positive and collaborative work environment. If you have a passion for customer service, a knack for problem-solving, and a proven track record of leadership, we want you to join our team.
- Lead and manage a team of associates to ensure exceptional customer service is provided to all members.
- Set and communicate clear expectations for the team, including sales goals, customer service standards, and operational procedures.
- Collaborate with other managers to develop and implement strategies to enhance the overall member experience.
- Train and develop team members on product knowledge, customer service skills, and operational procedures.
- Monitor team performance and provide regular feedback, coaching, and recognition to motivate and improve performance.
- Create and maintain a positive and inclusive work environment that fosters teamwork, open communication, and a strong work ethic.
- Handle escalated customer inquiries and complaints in a timely and professional manner.
- Ensure compliance with company policies, procedures, and safety guidelines.
- Develop and maintain relationships with vendors and suppliers to ensure high-quality products are available for members.
- Analyze sales and inventory data to identify trends and make strategic decisions to drive business growth.
- Collaborate with other departments and teams to ensure seamless operations and efficient processes.
- Stay updated on industry trends and best practices to continuously improve the team's performance and the overall member experience.
- Conduct performance evaluations and make recommendations for promotions, transfers, or disciplinary actions when necessary.
- Manage scheduling, payroll, and other administrative tasks related to the team.
- Foster a culture of continuous improvement by encouraging and implementing new ideas and initiatives.
Minimum Of 3-5 Years Of Supervisory Or Management Experience In A Similar Retail Environment.
Bachelor's Degree In Business Administration, Retail Management, Or Related Field Preferred.
Strong Leadership Skills, With The Ability To Motivate And Develop A Team.
Excellent Communication And Interpersonal Skills To Effectively Interact With Team Members, Customers, And Upper Management.
Knowledge Of Retail Operations, Including Inventory Management, Sales Strategies, And Customer Service Best Practices.
Budgeting
Inventory Management
Training
Communication
Time Management
Problem Solving
Leadership
customer service
Team Building
Merchandising
Sales forecasting
Performance evaluation
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sam's Club Team Manager in Conway, AR, USA is $50,000-$65,000 per year. This figure may vary depending on factors such as experience, education, and specific job duties.
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Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton. Sam's Club operates 600 membership warehouse clubs in the United States in 44 states, Puerto Rico and the U.S Virgin Islands.

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