Jira Administrator Lead
At Samsung Electronics, we are seeking a highly skilled and dedicated Jira Administrator Lead to join our dynamic team. As the Jira Administrator Lead, you will play a critical role in managing and maintaining our Jira platform, ensuring its efficiency and effectiveness for our global organization. We are looking for an experienced individual with a strong technical background, exceptional organizational skills, and a passion for continuous improvement. If you thrive in a fast-paced, collaborative environment and have a strong understanding of Jira and its capabilities, we want to hear from you.
- Manage and maintain the Jira platform for Samsung Electronics, ensuring its efficiency and effectiveness for the global organization.
- Develop and implement processes and procedures for Jira administration, including user management, issue tracking, and project management.
- Troubleshoot and resolve any technical issues with Jira, ensuring minimal downtime and disruption to business operations.
- Stay up-to-date with the latest Jira features and updates, and make recommendations for their implementation to improve the platform's functionality.
- Collaborate with cross-functional teams to understand their Jira needs and provide solutions and support accordingly.
- Lead training sessions and workshops for team members on how to effectively use Jira for their projects.
- Create and maintain Jira dashboards and reports to provide visibility and insights into project progress and performance.
- Monitor and analyze Jira usage data to identify areas for improvement and make recommendations for optimizing the platform.
- Proactively identify and address any potential risks or issues related to Jira administration.
- Act as the main point of contact for all Jira-related queries and support requests.
- Continuously evaluate and improve Jira processes and workflows to increase efficiency and productivity.
- Collaborate with the IT team to ensure Jira is integrated with other tools and systems used by the organization.
- Stay updated on industry best practices and new developments in Jira to ensure the platform is utilized to its full potential.
- Lead and mentor junior Jira administrators, providing guidance, support, and training as needed.
- Maintain a high level of confidentiality and security when handling sensitive information within Jira.
Extensive Experience With Jira: A Jira Administrator Lead At Samsung Electronics Should Have A Minimum Of 5 Years Of Experience Working With Jira, Including Both Administration And User Support. They Should Be Proficient In Customizing Workflows, Creating And Managing Projects, And Troubleshooting Technical Issues.
Strong Leadership Skills: As A Lead Role, The Jira Administrator Should Have Proven Experience In Managing A Team Of Jira Administrators And Effectively Delegating Tasks. They Should Also Be Able To Provide Guidance And Mentorship To Junior Administrators And Promote A Collaborative And Positive Work Environment.
Knowledge Of Agile Methodologies: Samsung Electronics Follows Agile Methodologies For Project Management, And The Jira Administrator Lead Should Have A Deep Understanding Of Agile Principles And Practices. They Should Be Able To Configure Jira To Support Agile Workflows And Provide Training To Other Team Members On How To Use Jira For Agile Projects.
Project Management Experience: The Jira Administrator Lead Should Have Experience Managing Projects And Be Familiar With Project Management Tools And Techniques. They Should Be Able To Use Jira To Plan And Track Projects, Allocate Resources, And Generate Reports For Project Stakeholders.
Excellent Communication And Interpersonal Skills: A Jira Administrator Lead Will Be Working Closely With Cross-Functional Teams, Including Developers, Project Managers, And Business Stakeholders. Therefore, They Should Have Excellent Communication And Interpersonal Skills To Effectively Collaborate And Communicate With Different Stakeholders To Ensure Efficient Use Of Jira For Project Management.
Quality Assurance
Project Management
Vendor Management
Data Analysis
Communication
Agile Methodology
Team Leadership
Problem-Solving
System Administration
Technical Expertise
User Training
Workflow Customization
Communication
Conflict Resolution
Decision Making
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Jira Administrator Lead in Mountain View, CA, USA is $130,000-$160,000 per year. This may vary based on the specific company, industry, and level of experience.
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Samsung Electronics Co., Ltd. engages in the manufacturing and selling of electronics and computer peripherals. The company operates its business through following business divisions: Consumer Electronics, Information Technology & Mobile Communications and Device Solutions. The Consumer Electronics business division provides cable television, monitor, printer, air-conditioners, refrigerators, washing machines, and medical devices. The Information Technology & Mobile Communications business division offers handheld products, communication systems, computers, and digital cameras. The Device Solutions business division comprises of memory, system large scale integrated circuit and light emitting diode.
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