Customer Engagement Manager, Vaccines

Welcome to Sanofi, a leading pharmaceutical company dedicated to improving global health through innovative medicines and vaccines. We are looking for a highly motivated and passionate Customer Engagement Manager to join our Vaccines team. As a Customer Engagement Manager, you will play a crucial role in building and maintaining strong relationships with our customers, including healthcare professionals, clinics, and hospitals. Your skills in communication, strategic thinking, and customer relationship management will be key to driving the success of our vaccines business. If you are driven by a desire to make a positive impact and have a strong background in the pharmaceutical industry, we encourage you to apply for this exciting opportunity.

1. Build and maintain strong relationships with customers, including healthcare professionals, clinics, and hospitals.
2. Develop and implement strategies to increase customer engagement and satisfaction.
3. Communicate effectively with customers to understand their needs and provide them with relevant information about our products and services.
4. Collaborate with cross-functional teams to develop and execute customer engagement plans.
5. Analyze market trends and customer feedback to identify opportunities for growth and improvement.
6. Monitor and report on key performance metrics related to customer engagement and satisfaction.
7. Stay up-to-date on industry trends and competitors to ensure our customer engagement strategies remain competitive and effective.
8. Train and support sales teams on customer engagement techniques and strategies.
9. Represent the company at industry events and conferences to promote our products and services.
10. Foster a customer-centric culture within the organization.
11. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
12. Collaborate with marketing teams to develop customer engagement materials and campaigns.
13. Manage and track customer engagement budgets and expenses.
14. Identify and implement innovative approaches to engage with customers and improve their overall experience with our company.
15. Ensure compliance with all relevant industry regulations and guidelines.

According to JobzMall, the average salary range for a Customer Engagement Manager, Vaccines in Singapore is between $5,000 and $8,000 per month. This can vary depending on factors such as the company, experience level, and specific job responsibilities.

Sanofi SA is a French multinational pharmaceutical company headquartered in Paris, France, the world's fifth-largest by prescription sales. Building a More Equitable Future through Inclusive Clinical Trials · Rethinking the science of COPD · Grassroots Manufacturing Solutions for a Healthier Planet.