Trade Floor End User Support

Santander Bank N.A is looking for an experienced and enthusiastic Trade Floor End User Support professional to join our team. We are looking for a motivated individual who can provide high-level technical support and excellent customer service to our trading floor users. Our ideal candidate must have a comprehensive knowledge of Windows operating systems, desktop hardware, and related software applications and possess excellent interpersonal and communication skills. If you have a passion for technology and thrive in a dynamic and fast-paced environment, this is the opportunity for you!

Responsibilities:

1. Provide technical support to trading floor users for hardware and software applications.
2. Install, configure, and troubleshoot Windows operating systems, desktop hardware, and related software applications.
3. Monitor and maintain trading floor systems to ensure optimal performance.
4. Respond to user requests and inquiries in a timely manner.
5. Provide training and instruction to users on the use of trading floor systems.
6. Evaluate, test, and recommend solutions for trading floor systems.
7. Ensure compliance with the Bank's policies and procedures.
8. Document technical processes and procedures for future reference.
9. Stay up-to-date on the latest developments in the industry.
10. Perform other duties as assigned.

According to JobzMall, the average salary range for a Trade Floor End User Support in New York, NY, USA is $84,000 to $108,000 per year. This is based on the salaries of 4 people who have recently held this position in the area.

Santander Bank, N. A., formerly Sovereign Bank, is a wholly owned subsidiary of Spanish Santander Group. Santander Bank, N.A. is one of the country’s largest retail and commercial banks with more than $79 billion in assets. The bank got its start in Spain, but has been serving customers in the Northeast since 2013.