Client Delivery Manager - SAP Enterprise Cloud Services
Are you a highly motivated and results-driven individual with a passion for delivering exceptional client service? Are you looking for an exciting opportunity to join a global leader in enterprise cloud services? Look no further! SAP is seeking a Client Delivery Manager to join our dynamic team and oversee the successful delivery of SAP Enterprise Cloud Services to our valued clients. In this role, you will be responsible for ensuring the highest level of customer satisfaction through effective project management, resource allocation, and strategic planning. If you have a strong background in SAP technologies, excellent communication skills, and a proven track record of driving successful client delivery, we want to hear from you! Join us and become a key player in our mission to help businesses run better and improve people's lives.
- Manage and lead the delivery of SAP Enterprise Cloud Services to clients, ensuring high quality and timely implementation.
- Establish and maintain strong relationships with clients, acting as the main point of contact for all delivery-related matters.
- Develop and implement project plans, timelines, and budgets to ensure efficient and effective delivery.
- Monitor and report on project progress, identifying and addressing any issues or risks that may arise.
- Collaborate with internal teams, including sales, technical support, and product development, to ensure a seamless delivery experience for clients.
- Conduct regular meetings with clients to review project status, address any concerns, and gather feedback.
- Allocate and manage resources, including project team members and external vendors, to ensure optimal utilization and productivity.
- Develop and maintain a deep understanding of SAP technologies, staying up-to-date with the latest developments and best practices.
- Provide guidance and support to team members, promoting a culture of continuous learning and development.
- Continuously evaluate and improve delivery processes and procedures to enhance client satisfaction and maximize efficiency.
- Stay informed about industry trends and competitor offerings, making recommendations for new strategies or approaches to improve delivery services.
- Ensure compliance with all relevant regulations and standards.
- Represent SAP at industry events and conferences, showcasing our delivery capabilities and building relationships with potential clients.
- Collaborate with sales teams to identify and pursue new business opportunities with existing clients.
- Uphold SAP's values and standards of professionalism, integrity, and ethical conduct at all times.
In-Depth Knowledge And Experience With Sap Enterprise Cloud Services: The Ideal Candidate For This Role Should Have A Strong Understanding Of Sap Enterprise Cloud Services, Including But Not Limited To Sap S/4Hana, Sap Hana, And Sap Successfactors. They Should Also Have Experience Managing And Delivering Projects Using These Services.
Excellent Project Management Skills: As A Client Delivery Manager, The Candidate Will Be Responsible For Overseeing Multiple Client Projects And Ensuring They Are Delivered On Time, Within Budget, And To The Client's Satisfaction. Therefore, They Should Possess Strong Project Management Skills, Including Planning, Execution, Risk Management, And Communication.
Strong Communication And Interpersonal Skills: This Role Involves Working Closely With Clients, Cross-Functional Teams, And Senior Leadership. The Candidate Should Have Excellent Communication And Interpersonal Skills To Effectively Engage With Stakeholders At All Levels, Resolve Conflicts, And Build Strong Relationships.
Experience In Managing Client Relationships: The Client Delivery Manager Will Be The Main Point Of Contact For Clients And Will Be Responsible For Managing And Maintaining Their Relationships. The Candidate Should Have A Track Record Of Successfully Managing Client Relationships, Understanding Their Needs, And Providing Exceptional Customer Service.
Leadership And Team Management Experience: This Role Involves Leading A Team Of Consultants And Project Managers To Deliver Projects Successfully. The Ideal Candidate Should Have Previous Experience In Managing And Developing A Team, Providing Guidance, And Fostering A Collaborative And High-Performing Work Environment.
Change Management
Project Management
Contract Negotiation
Cloud technology
Team Leadership
Problem-Solving
Stakeholder management
Resource allocation
Budget
Service Delivery
Customer Relationship
Sap Expertise
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
creativity
Attention to detail
Teamwork
Adaptability
Empathy
According to JobzMall, the average salary range for a Client Delivery Manager - SAP Enterprise Cloud Services in 2740 Porto Salvo, Portugal is between €60,000 and €90,000 per year. This may vary depending on the specific company, experience level, and other factors.
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SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.
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