
Cloud Contract Exception Management Process Specialist
Welcome to SAP, a global leader in enterprise software and digital solutions. We are currently seeking a highly motivated Cloud Contract Exception Management Process Specialist to join our team. As a member of our Cloud Operations team, you will play a critical role in ensuring the smooth functioning of our cloud contracts and supporting our customers' needs. We are looking for a detail-oriented individual with a strong understanding of contract management processes and experience working in a cloud environment. If you are passionate about problem-solving, have excellent communication skills, and thrive in a fast-paced and dynamic environment, we want to hear from you. Join us and be a part of shaping the future of cloud technology.
- Manage and maintain the cloud contract exception management process for SAP's global operations.
- Monitor and track cloud contracts, ensuring compliance with company policies and procedures.
- Collaborate with cross-functional teams to identify and resolve contract-related issues.
- Respond to customer inquiries and concerns regarding cloud contracts, providing timely and accurate information.
- Conduct regular audits to ensure accuracy and completeness of contract data.
- Develop and maintain standard operating procedures for the cloud contract exception management process.
- Generate reports and analytics on contract performance and identify areas for improvement.
- Stay up-to-date with industry trends and best practices related to cloud contract management.
- Provide training and support to internal teams on contract management processes and procedures.
- Proactively identify potential risks and escalate them to the appropriate teams for resolution.
- Maintain strong relationships with key stakeholders, including customers, vendors, and internal teams.
- Continuously improve and streamline the cloud contract exception management process to increase efficiency and accuracy.
- Participate in cross-functional projects and initiatives to drive continuous improvement in cloud contract management.
- Adhere to all company policies and procedures, ensuring compliance with legal and regulatory requirements.
- Serve as a subject matter expert on cloud contract management processes and provide guidance and support to team members as needed.
In-Depth Knowledge Of Cloud Computing Technologies And Platforms, Including But Not Limited To Aws, Azure, And Google Cloud.
Strong Understanding Of Itil Framework And Experience In Implementing Exception Management Processes Within A Cloud Environment.
Familiarity With Sap's Cloud Products And Services, Including Sap Hana, Successfactors, And Ariba.
Proven Track Record Of Effectively Managing And Resolving Complex Cloud Contract Exceptions And Negotiations.
Excellent Communication And Collaboration Skills, With The Ability To Work Effectively With Cross-Functional Teams And External Vendors.
Communication
Contract Negotiation
Cloud Computing
Risk assessment
Contract compliance
Contract drafting
Problem-Solving
Stakeholder management
Contract review
contract Interpretation
Legal Analysis
Exception Management
Communication
Emotional Intelligence
Leadership
Time management
creativity
Organization
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Cloud Contract Exception Management Process Specialist in Buenos Aires, Argentina is between $40,000 and $60,000 USD per year. However, salaries may vary depending on the specific company, experience level, and skills of the individual.
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SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

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