Customer Engagement Manager - SAP Basis Technical Consultant

Are you a customer-oriented, technical professional looking for an exciting opportunity to engage with clients and drive success through SAP solutions? Look no further! At SAP, we are seeking a highly motivated Customer Engagement Manager - SAP Basis Technical Consultant to join our dynamic team. In this role, you will have the opportunity to utilize your expertise in SAP Basis to provide technical guidance and support to our valued customers. We are looking for someone who is passionate about delivering exceptional customer service and has a strong understanding of SAP technologies. If you have a proven track record of success in SAP Basis and a passion for building relationships, we want to hear from you!

1. Provide technical expertise in SAP Basis to support and guide customers in utilizing SAP solutions.
2. Build and maintain strong relationships with clients to understand their needs and provide effective solutions.
3. Collaborate with cross-functional teams to ensure successful implementation and integration of SAP solutions for customers.
4. Identify and troubleshoot technical issues, providing timely and effective resolutions to ensure customer satisfaction.
5. Stay updated with the latest SAP technologies and developments to provide innovative solutions to customers.
6. Develop and deliver training programs for customers to improve their understanding and utilization of SAP solutions.
7. Serve as the primary point of contact for customers, addressing all technical inquiries and escalations in a timely and professional manner.
8. Conduct regular reviews with clients to assess their satisfaction levels and identify areas for improvement.
9. Collaborate with sales teams to identify new opportunities for SAP solutions and assist in the development of proposals and presentations.
10. Maintain accurate records of customer interactions and provide regular reports to management on customer engagement and satisfaction.

According to JobzMall, the average salary range for a Customer Engagement Manager - SAP Basis Technical Consultant in Bengaluru, Karnataka 560066, India is approximately ₹ 12,00,000 - ₹ 18,00,000 per year. However, this may vary depending on the specific company, experience level, and other factors.

SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.