
Customer Service Desk - Operations Lead (SAP Applications, ITSM)
At SAP, our customers are our top priority, and we are looking for an experienced and dedicated Customer Service Desk Operations Lead (SAP Applications, ITSM) to join our growing team. As a leader in this role, you will be responsible for supporting our customers with professional, timely and accurate service. You will also be responsible for managing our customer service operations and ensuring that our customers have a positive experience with SAP. To be successful in this role, you must have excellent communication and problem-solving skills, as well as a strong background in SAP Applications and IT Service Management (ITSM). You must also be highly organized and able to work effectively as part of a team. If you are a customer service professional with the necessary qualifications and experience, we invite you to apply for this exciting opportunity.
Proficiency In Ms Office Suite
Strong Interpersonal And Communication Skills
Knowledge Of Sap Applications
Expertise In Itsm (It Service Management)
Extensive Experience In Customer Service Management
Proven Track Record Of Leading Customer Service Teams
Ability To Handle Customer Complaints And Queries Effectively
Familiarity With Crm Software.
Documentation
Training
Troubleshooting
Communication
Time Management
Coaching
Leadership
ITSM
Reporting
SAP applications
Service desk
Organization
Problem-Solving
Analyzing
Operations Lead
Communication
Leadership
Multitasking
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Customer Service Desk - Operations Lead (SAP Applications, ITSM) in Bengaluru, Karnataka, India is Rs. 5,00,000 to Rs. 7,00,000 per year. This salary range may vary depending on the candidate's experience, skills, and qualifications.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
SAP is a multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world's leading enterprise resource planning (ERP) software vendor.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started